Forum Discussion
EA_Illium
Community Manager
Hey cathybytes and Istandor
If you're on PC and running into launch issues, can we give the following a check and try?
- Do you have the latest Windows updates and Graphics drivers?
- Have you checked your Anti-virus (or other security software)?
- Are you running any third-party programs or overlays in the background?
- Is your system Date/Time correct, or could you be running a VPN?
- Are you using any mods? (if so remove them, clean install your game, and test on a fresh save)
If you've checked the above and continue running into an issue playing Dragon Age, you may need to give the following a shot (like an arrow shot... get it!)
- Run the System File Checker tool, then Check for Windows and GPU updates
- Default your PC to the dedicated Graphics card: Troubleshooting Graphics issues
- If an option is available, try capping your frame rate. You can also enable Vertical Sync (V-Sync) to match your frame rate to your display’s refresh rate.
- To repair the game files in the EA app, go to the Library and find your game. Click the Manage icon, then click Repair.
- Clear EA App's Cache (Top Left Menu > Help > App Recovery)
- Check if any background applications are stopping the EA app or your game.
- Perform a clean boot of your PC to disable background tasks that may interfere with your game.
- Reinstall your game and potentially your PC client.
Istandor
12 hours agoSeasoned Newcomer
EA_Illiumthe issue is the shader compiling process. I can play the game by deleting the shader cache but my game stutters and has graphical errors. I am running a RTX 4090 and a i9-13900K with 128GB DDR5 RAM. The issue exists with the game please provide this feedback to your support team.
About Dragon Age The Veilguard Technical Issues & Bug
Having issues with Dragon Age: The Veilguard? Join here to report bugs, and find help with, crashes, freezes or errors.
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