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DiabloDelGatillo's avatar
DiabloDelGatillo
Seasoned Novice
24 days ago

Dragon Age Veilguard: Keyboard/Mouse & Controller issues

Keyboard: Dodge key unresponsive.
Mouse: Right click attacks unresponsive (Rogue).
360 controller for windows: Entirely unresponsive and detects as disconnected upon connecting.
PS5 controller: Entirely unresponsive and detects as disconnected upon connecting.

Hardware involved:
Razer DeathStalker Ultimate (Keyboard)
Logitech G703 LIGHTSPEED (Mouse)
360 Controller For Windows
Playstation 5 Controller

Steps taken:
Unplugged all affected hardware and taken care to remove all other input devices, closed all support software for affected devices such as Logitech G Hub and Razer Synapse.. Issues persist.
Activated steam input in control settings, no change.

pc
technical issues
  • DiabloDelGatillo's avatar
    DiabloDelGatillo
    24 days ago

    Went out and purchased a logitech plug & plsy keyboard (Logitech K120 Keyboard) for the purpose of troubleshooting. After swapping the keyboard out and closing all razer software I can happily report:
    bow and arrow work (rogue right click) works.
    Dodge (space bar) works.
    360 controller for windows works.
    PS5 controller works.

    TLDR: Razer Keyboard is incompatible with the game currently.

  • TimShel_91's avatar
    TimShel_91
    Seasoned Newcomer
    24 days ago

    Having the exact same issue and I'm also using a Razer keyboard, posted in the other thread and haven't had any replies yet. Not being able to dodge or quick recover is really negatively impacting the gameplay for me

     

  • mcsupersport's avatar
    mcsupersport
    Hero+
    24 days ago

    Do you have access to a normal non-razor keyboard??  Reason I ask is another thread had a Razor Tatarus connected and it caused this issue...so I am wondering if a full keyboard may also cause the same issue...So if a standard keyboard is available, then try it and see....would be helpful to know if this is a razor specific issue or something more widespread.

    • bumpybeast's avatar
      bumpybeast
      Seasoned Novice
      24 days ago

      it is more widespread. I'm using steelseries keyboard and mouse. same issue

      • mcsupersport's avatar
        mcsupersport
        Hero+
        24 days ago

        Razor and Steel series items have long caused issue for Bioware games.......I don't know why but the issue has persisted through DAI, MA3, MA:Andromeda......so yeah, maybe try a non-steel keyboard and report back??

  • DiabloDelGatillo's avatar
    DiabloDelGatillo
    Seasoned Novice
    24 days ago

    Went out and purchased a logitech plug & plsy keyboard (Logitech K120 Keyboard) for the purpose of troubleshooting. After swapping the keyboard out and closing all razer software I can happily report:
    bow and arrow work (rogue right click) works.
    Dodge (space bar) works.
    360 controller for windows works.
    PS5 controller works.

    TLDR: Razer Keyboard is incompatible with the game currently.

    • b9af8a2f817cc3e7's avatar
      b9af8a2f817cc3e7
      New Novice
      24 days ago

      Not sure that this is a solution to remove Microsoft Keyboard, remove Razer MBWeaver or remove Logitech mouse. It is a bug does not allow playing at all! When the game was bought, it was not written that the game is not compatible with either Razer or Logitech software. 

      Also, it is not clear what is compatible with the game. So please EA fix the issue!

    • BrageEisenfaust's avatar
      BrageEisenfaust
      Newcomer
      24 days ago

      Greetings, I am using a Razer Orbweaver or Tartarus, but I guess its the Same problem with other devices from razer that emulate a controller. I tried diffrend things, nothing worked. Unplugged Controller, all fine. The I read a posting, to disable it under the Windows hardware (only under Human Interface Device) an now all is fine.

  • Hbe81's avatar
    Hbe81
    Rising Newcomer
    23 days ago

    Hello, simple islander guy. I might have found the ultimate fix for the tartarus and orbweaver owners...for the others i'm afraid i don't know, download Hid-Hide from the link or search on google if you don't trust the link. Then "hide" Tartarus , orbweaver or so....You will be able to use the tartarus or controller on the fly without unplugging or disabling anything. I don't deserve any credits on this, i used to have ds4windows so i knew i could hide controllers for exclusive Access, like the pc doesn't recognize the DS4 as a sony controller. So i gave it a shot. So far so good it's right now working ...Spread the word if it works for you . Cheers mate https://github.com/nefarius/HidHide

  • 9a3bca95eac25405's avatar
    9a3bca95eac25405
    Newcomer
    23 days ago

    I have tried everything and I can't get the controller to be recognized when all other games (including other problematic EA games) works. I also have issues with changing resolutions in window mode. This is complete BS for an expensive game

  • Dajemepe's avatar
    Dajemepe
    Newcomer
    23 days ago

    In my case i found the solution closing Discord, for some reason when my Discord is open make input freezing on that game. I hope someone help that.

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