Forum Discussion

DiabloDelGatillo's avatar
24 hours ago

Dragon Age Veilguard: Keyboard/Mouse & Controller issues

Keyboard: Dodge key unresponsive.
Mouse: Right click attacks unresponsive (Rogue).
360 controller for windows: Entirely unresponsive and detects as disconnected upon connecting.
PS5 controller: Entirely unresponsive and detects as disconnected upon connecting.

Hardware involved:
Razer DeathStalker Ultimate (Keyboard)
Logitech G703 LIGHTSPEED (Mouse)
360 Controller For Windows
Playstation 5 Controller

Steps taken:
Unplugged all affected hardware and taken care to remove all other input devices, closed all support software for affected devices such as Logitech G Hub and Razer Synapse.. Issues persist.
Activated steam input in control settings, no change.

  • Went out and purchased a logitech plug & plsy keyboard (Logitech K120 Keyboard) for the purpose of troubleshooting. After swapping the keyboard out and closing all razer software I can happily report:
    bow and arrow work (rogue right click) works.
    Dodge (space bar) works.
    360 controller for windows works.
    PS5 controller works.

    TLDR: Razer Keyboard is incompatible with the game currently.

  • TimShel_91's avatar
    TimShel_91
    Seasoned Newcomer

    Having the exact same issue and I'm also using a Razer keyboard, posted in the other thread and haven't had any replies yet. Not being able to dodge or quick recover is really negatively impacting the gameplay for me

     

  • Do you have access to a normal non-razor keyboard??  Reason I ask is another thread had a Razor Tatarus connected and it caused this issue...so I am wondering if a full keyboard may also cause the same issue...So if a standard keyboard is available, then try it and see....would be helpful to know if this is a razor specific issue or something more widespread.

    • bumpybeast's avatar
      bumpybeast
      Newcomer

      it is more widespread. I'm using steelseries keyboard and mouse. same issue

      • mcsupersport's avatar
        mcsupersport
        Rising Novice

        Razor and Steel series items have long caused issue for Bioware games.......I don't know why but the issue has persisted through DAI, MA3, MA:Andromeda......so yeah, maybe try a non-steel keyboard and report back??

  • Went out and purchased a logitech plug & plsy keyboard (Logitech K120 Keyboard) for the purpose of troubleshooting. After swapping the keyboard out and closing all razer software I can happily report:
    bow and arrow work (rogue right click) works.
    Dodge (space bar) works.
    360 controller for windows works.
    PS5 controller works.

    TLDR: Razer Keyboard is incompatible with the game currently.

    • b9af8a2f817cc3e7's avatar
      b9af8a2f817cc3e7
      Seasoned Newcomer

      Not sure that this is a solution to remove Microsoft Keyboard, remove Razer MBWeaver or remove Logitech mouse. It is a bug does not allow playing at all! When the game was bought, it was not written that the game is not compatible with either Razer or Logitech software. 

      Also, it is not clear what is compatible with the game. So please EA fix the issue!

    • BrageEisenfaust's avatar
      BrageEisenfaust
      Newcomer

      Greetings, I am using a Razer Orbweaver or Tartarus, but I guess its the Same problem with other devices from razer that emulate a controller. I tried diffrend things, nothing worked. Unplugged Controller, all fine. The I read a posting, to disable it under the Windows hardware (only under Human Interface Device) an now all is fine.