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Omar56789's avatar
Omar56789
Seasoned Newcomer
1 year ago

Game can't play on iMac Bootcamp

I installed the game on my iMac 2020 with Bootcamp. I have an AMD Radeon Pro 5500 XT with 8GB Game starts, I start playing, create character, then can't start playing, the game just closes. Anythi...
EA_Illium's avatar
EA_Illium
Icon for EA Staff (Retired) rankEA Staff (Retired)
1 year ago

Hey Omar56789 We don't have support for Mac or Bootcamp with Veilguard, so we cannot gaurantee the game will work as intended. 

When you have a moment, can you give the following a shot if possible. 

  1. Run the System File Checker tool, then Check for Windows and GPU updates
  2.  Repair the game files in the EA app. Go to the Library and find your game. Click the Manage icon, then click Repair.
  3. Check if any background applications are stopping the EA app or your game.
  4. Default your PC to the dedicated Graphics card: Troubleshooting Graphics issues 
  5. Perform a clean boot of your PC to disable background tasks that may be interfering with your game.

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