Hard crash before character creation screen
The game loads up, I can manage the settings etc. But when I start a new game, after the introduction, the game crashes my whole PC and my PC then restarts. Sometimes I had to switch it off manually and on again.
I'm starting to get afraid of trying out other things I'm coming across as a "fix" via reddit/youtube/forums etc because it's hard crashing my PC every time, so I'm afraid of my PC getting damaged as I have to manually shut it off sometimes. Hence why I'm creating this thread.
My system:
Windows 11 (updated)
AMD Ryzen 7 58000 x 8-core CPU
X570 UD 1.1 motherboard (updated)
32 GB RAM
AMD Redeon RX 6600 XT GPU (updated)
Things that I've tried:
• reinstall the game
• verified the game
• Turn graphics on low settings
• My CPU/GPU/BIOS are updated
• deleted the content in the shader folder
Btw I got a refund, then thought of something I hadn't tried. So I re-bought the game 😂😂😂.
If anyone has the same issue, it could be down to using two monitors, so the solution is to unplug one off the PC completely.
I have two monitors, both plugged into the GPU, one is a display port and the other HDMI. When I game intensive games I always set the monitor to run off the main display port screen screen and have that one disabled but not unplugged off the PC. However I hadn't thought to take the HDMI cable monitor completely out, unplug it from the GPU all together etc.
So today I rebought the game, did that and it's now working.
