Forum Discussion

Seasoned Newcomer

2 months ago

Help with game crash due to DirectX out of memory

I've been reinstalling, repairing, updating drivers and BIOS, and cleaning the cache, but I keep getting this type of error before the game crashes. Any idea what I can do to fix this, other than hop...

crashing

EA_Illium

Community Manager

When you have a moment can we give the following steps a try?

Run the System File Checker tool, then Check for Windows and GPU updates
Default your PC to the dedicated Graphics card: Troubleshooting Graphics issues
If an option is available, try capping your frame rate. You can also enable Vertical Sync (V-Sync) to match your frame rate to your display’s refresh rate.
To repair the game files
Check if any background applications are stopping the EA app or your game.