No DLC items chest?

So once the code for the Deluxe package started working last night on the physical copy of DAVG, my first character had the chest appear in the room where Rook wakes up. I was able to equip the armor and my team with their armors too. However, I realized a few hours later that I missed the chance to bring in the choices I made in DAI and went back to create a new playthrough. I imported the character I made from the first playthrough, and once I got to that room, the chest was not there.  I thought it might appear in the room where Rook ends up being, but it still is not there.

So I went and created a completely different character, human like my first two tries, and I made sure to make the same choices for the DAI options, but I got to the room where Rook wakes up, and it is still missing. Do I need to delete my first character so that the chest can appear for any other made character? I looked at my Xbox install and it says I do have the Deluxe package installed.