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Rapidash814's avatar
Rapidash814
Seasoned Novice
2 months ago

Not able to control camera, stuck down facing

For context, I am on PC using a keyboard, mouse, and wireless headset. No additional accessories are plugged in. 

At the start of the game, after the cutscene in the bar, my camera is stuck facing downward. It was previously facing the sky, but after a couple game repairs it now faces down, like right above my character. I am able to move the camera around with several swipes of the mouse, but it is jerky and it always reverts back to the downward facing shot. I tried to play through it, hoping going through a couple more cutscenes would fix it, but no luck. I got to the first fight and was unable to play. I can't see what's in front of me or where I'm going, and moving my mouse even a tiny bit makes it glitch and **bleep**. I have also noticed while in photo mode, it continuously spins in a vertical circle (hopefully that makes sense). 

The only fix I have seen for this is to unplug any additional accessories, but I have none. I am using all Logitech gear (keyboard, mouse & wireless headset). I've tried plugging in a controller, but I can't even get the thing to work to test if this would fix the problem. I attached a screenshot of what I'm looking at. It doesn't seem like much, but that is the only shot I can get. I literally cannot move the camera. Please help. I cannot play this game I paid a lot of money for. 

  • TaroBum's avatar
    TaroBum
    2 months ago

    I think I found my issue. hit windows key and type controllers. Click on "Set Up USB game controllers". Check and make sure you don't have any optional drivers installed that are acting as virtual controller interfaces. 

    I had one running I forgot i installed a while back. No other game has ever had an issue with it, but as soon as i uninstalled it the problem went away. 

    Hope it helps.

  • The1Ogopogo's avatar
    The1Ogopogo
    Seasoned Newcomer

    I'm having this exact same issue. Camera will only point down. For a while it was also spinning uncontrollably but then I unplugged other usb devides and it stopped spinning but cannot look up / down, camera ONLY points down

  • deeeeene's avatar
    deeeeene
    Seasoned Newcomer

    I'm having the exact same issue. Points upwards apart from when aggressively swiping in a direction a couple of times. Quickly reverts to pointing upwards 

  • Maybe this helps someone troubleshooting still trying to work it out, but I have a Razer keyboard and I was unable to dodge so I tried uninstalling third party hardware applications so in this case razer cortex etc then I was stuck looking at the sky but I could dodge. Have installed it again and I can now control my camera but can't dodge again, seems to be having major issues with razer hardware/software possibly for other vendors too

    • Rapidash814's avatar
      Rapidash814
      Seasoned Novice

      Logitech has something similar called Logitech G Hub. I tried completely closing that out so it wasn't running in the background, and that didn't work. I have also uninstalled and reinstalled the game with no luck. I am at such a loss. I want to play this game so bad. 

      • FTQ-Buzzkillen's avatar
        FTQ-Buzzkillen
        Rising Novice

        Update

        I've uninstall all razer applications all steel series applications updated my graphics drivers restarted my PC and I can now dodge and control my camera hope this helps because game has been great so far

  • TaroBum's avatar
    TaroBum
    Seasoned Rookie

    I am also having this issue. Unable to play the game rn... Have tested with my Razor keyboard and mouse and PS5 Controller. Neither will work. Same issues as above. Camera just points down.

    I have tried adjusting mouse settings and can sometimes get the camera to look right, but its as if something else is giving input commands. I have also tried unplugging everything but my PS5 controller and it still doesn't work. I have also unplugged everything but mouse and keyboard, shut down PC, turned back on PC, started game and it still didn't fix it. I also do not have any other programs running in the background other than anti virus and steam. 

    A fix for this would be awesome cause I legit cant play the game and I spent like 2 hours customizing my character lol and I'm excited to actually get into the game.


  • Update

    I've uninstall all razer applications all steel series applications updated my graphics drivers restarted my PC and I can now dodge and control my camera hope this helps because game has been great so far

     

    • Rapidash814's avatar
      Rapidash814
      Seasoned Novice

      This did not work for me. I don't have Razer products or applications, so instead I uninstalled the Logitech G Hub and that didn't work. I've also seen some stuff about turning off overlays or something? I turned off Nvidia's, but that also didn't work. Small update, I'm now facing the sky again. Not sure what caused that to be honest. I REALLY need someone to fix this!

      • FTQ-Buzzkillen's avatar
        FTQ-Buzzkillen
        Rising Novice

        One other thing I did which I don't know if it will have any impact I wouldn't think that it would was update windows

    • TaroBum's avatar
      TaroBum
      Seasoned Rookie

      This also didn't work for me. I only have Razor products and completely uninstalled synapse. I checked my drivers versions (up to date) restarted Pc. Still having the issue. I'm at the end of my troubleshooting and will be asking for a refund. This has been super upsetting :( 

  • Same bug, Logitech mouse and none of the solutions tried below are working. 

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