"LOAD ERROR - An Error Occurred While Trying To Complete Your Request"

Same issue. Nothing works. Loading the oldest save and then loading back into my newest used to work, but now all of my saves beyond a few Temporary Decision saves all fail with this error. This is a Game Breaking bug. The kicker is the game actually loads (screen, music etc.), then kicks back with the LOAD ERROR issue, and right back to the main menu. HOW was the wide spread issue never caught before releasing this game?? It's affecting so MANY people!

I have the same issue! The game is completely unplayable for me. I cannot load any saves outside the Lighthouse or the very first save, and loading those saves reverts my Rook to a default male preset. 

I have tried:

Reinstalling the game, installing it on a hdd, installing it on an ssd, loading a different character and then loading the save I want, using the repair function in the EA app, lowering the graphics setting, abd loading an earlier save and then the save I want.

Nothing has worked. 

I want to play this game but I can't. If this doesn't get fixed soon, I'll have to request a refund. And I really don't want to do that.

After the patch, I've un/reinstalled the game, moved it to SSD, repaired the files, tried loading oldest save into the recent (no longer a viable fix, as doesn't work anymore), changed graphic settings, hardware acceleration, NVIDIA settings, and the LOAD ERROR persists. 

As of now until this issue gets fixed, this game is entirely broken and unplayable for me. 68 hours invested, and I cannot get my saves to load without this **bleep** error.

Hey Everyone,  Just wanted to update you that our team has released a new patch 1.0.0 you can find more information here.

Let us know if this has changed anything for you, Cheers!

This just started happening for me today after I got the Nvidia graphics crash last night (for the nth time) in Arlathan Forest. I just shut down after, didn't attempt reload. 

Patch is already installed, no effect.

Was able to load the first auto-save that the game made, but no recent ones (autosaves or manual). 

Tried the internet disconnect fix from here but didn't work. https://steamcommunity.com/app/1845910/discussions/0/4635986167856117238/?ctp=2

Now attempting to move from HDD to SSD via Steam.

EDIT: forgot to update. Was successful in solving the error once game was moved from HDD to SSD.

-POSSIBLE WORK AROUND- (stick to the end) I do not even want to play this anymore. Every. Single. Character. returns with this LOAD ERROR nonsense. This only happens when I end up closing the game and not playing for a few hours, then sign back in. BAM, my saves are screwed. SSD, HDD, does not matter. Graphics settings, does not matter. All my drivers are up to date, and I have the patch, does not matter. Auto save or manual save, does not matter. Temp Decision Save, does not matter.

The ONLY way I have been able to reliably (though it's a pain in the **bleep**) get into my most recent save, is to load the Temp Chapter Save, go through the cut scenes and dialogue choices, wait for that game to start, then load my latest save. Everything else I do returns with the LOAD ERROR. The save data is not corrupted, because it plays fine once I can actually load into it. Whatever is going on is on the EA side.

Hi guys. I tried my first attempt at launching the game today but I çan’t pass the title screen. When I hit a key to access the main menu it tells me that it could not access my request because of an index file error and I have been stuck. My PC is brand new and everything is updated.

Hi  Shyrizu 

Thanks for letting us know what you're running into with Dragon Age The Veilguard, Can you try loading your first or oldest save and checking if it works? If so, try loading your most recent save. 

If this continues, would it be possible to grab a DxDiag file?

Cheers!

windows = allowed threats = dragon age .exe=

Add an exclusion the my document = BioWare folder