Rook stuck at level 1

I played about 10-12 hours at launch and got to around level 10, I think. I stopped playing and started it back up again today to find my Rook at level 1 (still have my skills) and the xp saying something like 16,000 \ 0. I can no longer level or gain skill points and I am going to have to restart the game from the beginning. I'm guessing a combination of the patches did something (maybe connected to me not playing in between the patches?). I'm glad I wasn't super far in, but it will be fairly tedious to go through all of this again.