Veilguard Audio bug
So from the first cutscene on my audio has been very glitchy, robotic, laggy, etc. I've adjusted setting,. made sure drivers were updated and pc meets requirements and it continues to be buggy. it ma...
Forum Discussion
EA_Illium
Community Manager
Community ManagerHey Everyone,
If you are running into an issue with sound crackling or cutting out. Try disabling any extra sound features on your device (Like Dolby/DTS or Windows Sonic), and disable the 3D audio setting in-game.
After, restart Veilgaurd and let us know if this continues.
If this continues after today's 1.0.0 patch, please let us know the following:
- EA ID (PSN ID/Gamertag):
- Which platform are you on?
- What type of audio device are you using?
- If possible, share a Screenshot or Clip...
- If on PC, share a Save file for our team to look at.
- If on PC, please share a DxDiag file and an EA app Error ID Number
Cheers!
Hi EA_Illium
I'm still having audio issues after the patch; crackling and dialogue sounding robotic / lags
I also have the most up to date drivers and have tried all kinds of in-game settings previously suggested
Steam
Razer Kraken Pro headsetDirectX Version: DirectX 12
------------
DxDiag Notes
------------
Display Tab 1: No problems found.
Sound Tab 1: No problems found.
Input Tab: No problems found.--------------------
DirectX Debug Levels
--------------------
Direct3D: 0/4 (retail)
DirectDraw: 0/4 (retail)
DirectInput: 0/5 (retail)
DirectMusic: 0/5 (retail)
DirectPlay: 0/9 (retail)
DirectSound: 0/5 (retail)
DirectShow: 0/6 (retail)---------------
Display Devices
---------------
Card name: NVIDIA GeForce GTX 1060 6GB
Manufacturer: NVIDIA
Chip type: NVIDIA GeForce GTX 1060 6GB
DAC type: Integrated RAMDAC
Device Type: Full Device (POST)
Device Key: Enum\PCI\VEN_10DE&DEV_1C03&SUBSYS_143819DA&REV_A1
Device Status: 0180200A [DN_DRIVER_LOADED|DN_STARTED|DN_DISABLEABLE|DN_NT_ENUMERATOR|DN_NT_DRIVER]
Device Problem Code: No Problem
Driver Problem Code: Unknown
Display Memory: 14169 MB
Dedicated Memory: 6029 MB
Shared Memory: 8140 MB
Current Mode: 1920 x 1080 (32 bit) (60Hz)
HDR Support: Not Supported
Display Topology: Internal- Pc/steam
- Have tried it both via Realtek HD Audio (via headphones) and Nvidia HD Audio via Dell S2716 DG Monitor
- It's hard to an adequate clip with a 75mb limit but I tried to show one here
Still having issue regardless of settings (low/med/high) v-sync on/off (even tried vsync on 1/2, 1/4). Checked that Windows Sonic is disabled. Checked that all audio enhancements are disabled. Tried different sound bitrates in my sound settings (no improvement there). Tried via Monitor audio and onboard audio.
Of particular note is that I do have the game for my Steamdeck and it will run there without audio issues. My steamdeck is definitely less powerful than my cpu so if it were a case of performance causing the audio troubles then I would think that steamdeck users would also report this, or that simply setting my graphics setting to the lowest possible would fix it (doing that does not help)
For some reason I was able to get through the entire intro part and the first area but right after meeting the veil jumpers my audio started doing this.
I'm honestly thinking of trying for a refund its that bad. Especially since no one has heard anything about it getting fixed.
So disappointing because I was really looking forward to the games.
I'm also still having this issue. The patch didn't fix anything lol
