Forum Discussion
EA_mplsnow
Community Manager
2 months agoHey edgecrusherO0,
Sorry to hear that the EA Launcher has been launching on startup despite being disabled.
Since it sounds like the in-app toggle isn't sticking and you're receiving unwanted promotional notifications, let's try the following steps to address this:
- Disable EA Launcher and/or EA App directly in Windows Startup settings or Task Manager > Startup Apps
- Windows' settings override the app's, so if launch at startup is enabled at the OS level, the app will continue to do so
- Disable background services: Windows + R > services.msc > EA Background services > Startup Type to Manual
- Disable EA App notifications: Settings > Applications > Notifications > toggle off Sales and Promotions
Let us know if the above steps successfully stopped those pop-ups, and we'll continue from there. Thanks!
swoodham1997
14 days agoRising Newcomer
Both my friend and myself recently installed the app and ea background service is set to manual and startup is disabled and the sale pop-up still happens. I have not disabled notifications, but why is the app starting at all to send notifications?