Forum Discussion

ItsOnTwo's avatar
ItsOnTwo
Seasoned Newcomer
1 month ago

Add option for closing app entirely when you hit the X

Please for the love of almost everything except money put in a switch that will let me close the EA app entirely when I hit "close" in the top right of the window, instead of "closing" to the system tray (effectively just minimizing the app.)

I do NOT want ads popping up in the corner of my screen. I will Go Out Of My Way to not purchase anything that is advertised to me in this invasive manner. I do NOT want the app to be running in the background when I hit the "close"- CLOSE! button. Not Minimize! Close! 

General computer courtesy, in my opinion, is allowing the user to control their experience. EA is failing spectacularly at this by prioritizing their Ads over user experience, if what I suspect (that this wasn't a decision by the devs and was instead a decision by management) is true. I suspect  this because almost every other app in existence that might have a reason to minimize to system tray (auto updates, etc.) gives the user the option to forego whatever niceties that minimizing to system tray does and close the app entirely, should they wish to. Even if it takes menu-diving to find. 

Another idea: Allow us to turn off pop up ads.

We already pay money for your games, and I'm certain you already sell any data of ours that you can get your hands on to ad partners. At least give us the option to have a clean app experience (at the very least for those of us dedicated enough to find the settings to make it so.)

Do better.

1 Reply

  • EA_Leeuw's avatar
    EA_Leeuw
    Icon for Community Manager rankCommunity Manager
    1 month ago

    Hi ItsOnTwo​ ,

    Thanks for the feedback. I understand the request here: you want an option that makes the X button fully close the EA app instead of minimizing it to the system tray.

    To be clear, the current behaviour is that closing the EA app window does not necessarily fully exit the app. If you want to fully close it, you can either:

    • Right-click the EA app icon in the Windows notification area/system tray and choose Exit
    • Open the EA app, click the menu icon in the top-left corner, and choose Exit


    That said, your request for a setting such as “Close app entirely when pressing X” is valid feedback, and I’ll pass it along. It would give players clearer control over whether the app stays available in the background for things like launching, updates, and related app functions, or fully exits when closed.

    For promotional notifications, there is already a setting available in the EA app:

    EA app > Settings > Application > Notifications > Sales, promotions, & game news

    From there, you can disable those notifications for In games and/or In the app, depending on what options are available.

    Regarding the advertising and data-related comments: I understand the frustration, but please avoid presenting speculation as fact. I can’t confirm claims about internal decision-making or data handling from a forum thread. What I can do is pass on the specific product feedback around clearer app-close behaviour and better visibility/control of background tray behaviour.

    That’s the actionable part here, and it’s been noted.

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