Hello Community,I would like to provide some feedback about the EA Desktop Application.It would be nice to have the ability to filter, hide or completely remove games from your Library (EA Support or Self Service). The number one issue that I have noticed on all game launchers is the lack of an option to remove games, especially when they're demos, betas or just no longer available. I'm sure I'm not the only one who likes to see this stuff in their game library.I believe that EA Desktop should do something like this. It would be a missed opportunity if it didn't.Cheers,Beauzinga

The next-generation PC gaming platformtl;dr This post is about how the new EA app is rather bad and could be better but we don't know what's really going on right now, just go to functionalities breakdown section if you want to skip the longish introduction.I've been a bit of a fan of Origin, I must admit. I've spend a number of years with this platform playing various games from the store (starting with FIFA 13 back in late 2012) and claiming titles from the On The House promo with joy, when EA gave games away "before it was cool" and so my relationship with Origin developed. I happily welcomed the news that the journey with PC platform will continue in the form EA Desktop. But my enthusiasm quickly faded when I saw how lacking this new application is.Yes, yes, I know, it's still in beta phase (thankfully). But the lack of communication worries me a little so with this post I'd like to wrap up how the current situation looks like and what the prospects for the future are. Fan or no fan, every gamer and every type of gamer playing EA's games on PC deserves the best and most complete experience possible.The reason I decided to create such a post is that I saw some dissatisfaction with several aspects concerning the new app. It's clearly far from done and we don't really know what to expect. Also, the feedback questionnaire for EA app is closed currently. Maybe this post gets some recognition and helps improving the overall experience. I'd kindly ask a community manager to pass it to the company in case the post becomes relevant.I encourage other users to express their opinions as well. I surely cannot grasp and describe all the visions on my own. If you have something I didn't put in here, please add your idea and some substantiation to it. Let's collectively create a go-to overview of what we would like the EA app to eventually look like and offer.Origin vs the betaThe landscape of PC gaming platforms and launchers is a complicated one. We have some well established ones as well as smaller and emerging ones, all offering a varying level of features and access to libraries of various sizes. Some will say there is just one meaningful player, I could specify 4-5 almost equally relevant ones and place Origin within this landscape definitely in the top 3 in terms of functionalities and library size/quality. I perceive it as an important and valid platform.The app itself, of course not without some flaws, is stable, handy, friendly to use and good-looking. I don't mind the rebranding and as said, I'm happy to welcome its expansion (which EA app actually is not, but we'll see in details later).Origin has what a modern platform should – basic game management, basic community system, game stats, achievements, digital store. EA app replicates only some of these. But adds some new things, with limit-playtime and limit-monthly-spending being the most advertised ones.The roadmap is rather enigmatic about what's yet to come. As of 10.02.22, under "ongoing updates" we have "download stability", "faster load times in My Collection" and "previously logged gameplay" (so technical stuff only) and under "thing's we're exploring" – "launch games directly from desktop", "repair games", "backup cloud saves" (nothing groundbreaking we haven't yet seen).Probably the most disturbing is no word about achievements, which are one of the core functionalities. As observed somewhere on this forum, it's been an industry standard for a long time and it's one of the things most loved by gamers. With the removal of that and the addition of limit-playtime and limit-spending EA app seems to drastically change the target to those who like limits in gaming (so, parents?) instead of more hardcore consumers. Combining this with no cart in digital store and only cart-like "build your bundle" for the Sims 4 being around, it is starting to look like a launcher dedicated for The Sims 4 (probably EA's most important PC game, also without achievement support).Okay, that's rather a joke but EA, please, don't go this way. PC gaming is so much more than combining expansions for The Sims 4 and watching over children playing.Now I'd like to break all the functionalities down, one by one.Core (what is necessary and unquestionable, yet some are missing!)Basic game menu:Game settings like add launch arguments, change language, show key – where did these disappear? They were present in Origin but I can't locate them in EA app, so most likely removed. Pls bring them back.Manage DLC – games in library have a dedicated DLC tab, moreover, the store separates base games and DLCs similar way – that's a big improvement, because Origin listed everything together in a big mess.Game stats like time spent, last played – they exist but progress is not carried over from Origin. This is subject to change according to the roadmap.Cloud save – according to the roadmap it doesn't work. This denies the very fundamentals of digital gaming. But at least it's acknowledged by the devs and hopefully changes soon.Basic community system:Friends – okChat – ok, also now keeps chat history for 29 days, nice improvement compared to Origin where it was deleted after closing the app (I guess?, I've never seen any chat history there).Digital store:Well-done game and DLC separation already mentioned.Cart system is very badly needed (personal experience from last sale: I got like 7 games or so and making 7 payments instead of 1 felt like a joke). How an online store doesn't have it in 2022 is beyond me. This should be introduced ASAP.Wishlist – seems it was removed, must be brought back.Achievements – probably the thing most of us will be interested in. You know, as mentioned, it's a standard. EA's games will always have achievements because consoles de facto require them. Origin had that (here it was enthusiastically announced back in 2013 Origin at gamescom). Why get rid of it? What difference does it make to allow console players have a little more fun and PC gamers not? I know on PC it cannot be outsourced like on consoles. I don't know if EA find it unnecessary but I can assure you, there are lots of achievements enjoyers, even present on this forum (I saw a guy with over 30k Origin Points).This bullet point should also cover Origin Points, this one console-like total achievement counter and cool thing none of the PC platforms have. Sadly, this is confirmed to be discontinued. EA, why? How is that one more column in players database a problem? Too much disk space on servers? 😂 I know excel doesn't forgive but each and one of the points is an actual time invested by one of the players. This must be reconsidered or a valuable substitute solution must be presented.Parental controls (added as one of the notable new features)Child account, limit spending, limit playtime, such stuff. To be honest I won't make a good use of these, I can control myself 😂 but I accept these new introductions, targeted mostly at parents as I understand. A step towards a platform welcoming different types of players. +1 for that and let's move on.Advanced (these don't exist and are ideas for potential expansions of the core features)Expanded game management:Allow more languages – I'll never understand why a gamer cannot use a different language version than local or sometimes English, especially that all versions are made by EA and sharing them globally doesn't cost extra money (or does it?). Maybe it doesn't make sense for Americans but in Europe it's a little different.Expanded social features:Player profiles – a full page with games, friends, achievements and wishlist was reduced to friends and games only. It should be improved alongside the return of achievements and wishlist to the platform. Maybe also some profile customization?Rate game – MS Store has it, Steam has it, GOG has it. Would be cool to have a place to express opinions and write reviews on EA games as well.Game forums – a page on each game allowing users to create threads and write whatever about them, for example search for gamers to play together. Last time I needed someone for FIFA22 co-op I was forced to look on Steam, while I don't even have this game on Steam! I know there's AQH but it's problem-focused rather than opinion- and friend-focused.Gamer groups – allow creating micro communities of gamers with own forums.Find currently playing – some search engine for gamers currently playing a specific game, it would allow finding friends for co-op or pvp in real-time, spontaneously. A far better solution than searching on a forum. I think only XBL has it on PC these days. (Among all the ideas, this would be the most next-gen imo).Reputation system – a little controversial maybe, but a some system to rate experience having played with a fellow gamer. This hit me when one guy in FIFA22 immediately blocked me for no reason after we did one co-op achievement together. No idea, probably just toxic personality but I'd like to warn others of such guys. Last online – a feature that allowed to make the meme (-tomorrow same time? -ok -last seen: 12 years ago 😂). Would be nice to see which of the friends stopped playing.Store improvements:Store gift cards – you could buy a game for a friend on Origin, it is absent in EA app. But gift cards (either digital or physical) would allow making actual surprise presents 😄Achievements for older (pre-2013) games – ok this is rather bold but why not. I doubt this is possible (it's definitely senseless from EA's point of view), if it was possible, we would have seen it back in 2013. Unless…? 😂Display features (improved customization of the library)This is a personal impression but EA app's look is so much worse compared to Origin. Square game tiles, weird spacing between them (a lot more space vertically that horizontally), main view unclearly divided into 3 areas and overall messy look and chaotic style. You can't even hide friends list.Resize tiles – small, medium, large, Origin had that.Grouping games into collections – divide games into own categories and display which you want.Hide games – it seems to have disappeared.Beyond (crazy ideas requiring a whole approach shift rather than just manpower)Add games from acquired studios – other companies have no problems integrating such games into their platforms (e.g. MS-Bethesda) but we still see no Dirt nor GRID (pre-Legends ofc) on Origin. Why?Create API – some open API for fan use to build community tools and sites and maybe news use (numbers of players playing a game in a moment of time and such, there are tons of news like this based on Steam API). User stats, games owned/played, time spent on game, origin points, achievements earned and so on. It's already been raised on AHQ. (Another really next-gen idea).Don't treat PC and Origin/EA app like an inferior platform by design and a liability only:Mind the voice of the community.Update the roadmap more often and reveal more features to come, state actual vision for the platform.Bring EA Sports and more console-only games to PC (ok, I know this is a serious business decision and I have nothing to do with it but worth mentioning still :P)That's a brief idea how a next-generation gaming platform could look like (actually these are mostly last-generation ideas) but, EA, what can we really expect?At current state, EA app serves no purpose but being the gate for PC gamepass, what the players also complain about.No surprise if any of these ideas wouldn't make it to the app eventaully but if anything, I'd like to hear about an actual vision for the platform.I'd be happy to hear from you fellow PC gamers but please be constructive and substantial, don't moan, don't swear and don't describe personal technical problems (I've seen such posts on this forum).Most likely this post passes unnoticed but worth trying, I guess.

YES Hide games is a basic feature that was before in Origin. I have EA app library filled with expired betas, old independent expansions (that are now included with the base game (like C&C3 Uprising) and duplicated games (from Remastered editions I mean because one great thing that EA app does is mixing diffierent versions of the same game YAY!).

Remember to add the "Hide Games" on the library because i have the beta from BF 2042 in my library and i dont want to see it anymore, or at least make the beta hide by himself when it's finished, suggestion EA, if are you gonna make another launcher remember to have the same options available. because is a bother to have 2 launchers for the same games, and besides forcing me to use it for the xbox game pass on pc.

Hello, this account belongs to my adult autistic son. He cannot meaningfully play Sims 4 but he likes to watch me play it on my own account sometimes. Mostly he just insists on always being signed into EA App just as he did regarding Origin. The problem is that he has Sims 2 and Sims 3 in his Origin/EA App account Library and in Origin I was mostly able to hide these two games because neither of them have run for my son on new or older computers in a long time. EA App doesn't allow me to hide games and this needs to be fixed ASAP please. Because my autistic son keeps trying to download and install Sims 2 and Sims 3 but then he doesn't know how to use Task Manager to force quit them when they fail to install and the screen subsequently freezes. OR is there any way to delete these games from the Library altogether? There should be a way to do that. They don't run and there's no reason for them to be in the Library any longer. Thanks, Hillary

Hello,Can we please have an option to hide games in lbrary and "Recent games", and the possibility to remove a game/demo from our account without contacting the support (like Steam) ?Thanks

Filter, Hide or Remove Games From Library

95 Replies

akasagiphan
3 years ago
In the old Origin client there were functions to show/hide games in your library.
These functions have not been developed yet for the new EA app is one thing, but they had to completely shut down the Origin client so there is no way I can unhide some of my games now.
Maybe just disregard the shown/hidden status from Origin for now until you have developed these functions?
EA_Shepard
Community Manager
3 years ago
@akasagiphan Hey, so that is a very hot requested feature for sure. I see it daily. We appreciate you taking the time to leave this feedback. Will pass it along to the team for you.
iGamer
3 years ago
another user here looking for this ability. mainly to hide my unsightly Battlefield 2042 Alpha test.
ape_roughneck
3 years ago
No one in EA cares about it for sure
Good option: I'm using Playnite free app, imported all games from all platforms including EA, and even don't touch this sh**y app
I-Randy-I
2 years ago
How is this still not in the EA app STILL, get your sh!t together
CurtoMasComprid
2 years ago
EA, camon, lets be serious, you make millions a year, you have one of the most profitable franchises in the world, and you can´t add a simple feature as an occult tab in your launcher? Uplay has it, steam has it, it cant be that hard. And for us users, it would make a huge difference. Please add this soon.
Alicondria
2 years ago
Finally installed the EA app and I can't hide games from the library? This was basic functionality with the Origin client. Searched the feedback here and it was suggested 2 years ago but isn't a thing yet?
AuziFox
2 years ago
@w8yet945xoyq This worked. Thanks!
el_arantis
2 years ago
Merry Christmas to everyone and have a happy new year 2024 (at least we hope to be).
First of all, I want to apologize for my English (not my native language).
Here are the big problems that I found and need to be fixed if EA wants us to follow the new store/launcher software
There were missing games from my collection
BF3 Game shows deferent key and version in EA App than the one that I always owned. In Origin it is ok.
There was no way to make the prior hidden games to appear (hidden from origin)
In game info product key is not visible
No option to change installation folder (only the game folder option exists)
I contacted support via e-mail and live chat, but I strongly believe, after many messages, that no one cares and no one have knowledge to solve problems.
Note that the e-mail answers were coming from different agents while the case number was the same, without reviewing the previous questions and answers.
Only if you are lucky to reach 1% of the agents that really have experience and good will to fix issues, you will come to a solution.
Just tragic!!
Because of all the above, programmers create patches and fixes in order to continue use Origin instead of EA App.
Please, all of you who work or help EA, try to find the find a way to fix the problems of this awful application, and stop doing annoying/stupid questions or recommendation to login with the same account etc. I have one and only account for all the games, and a lot experience to IT section. Respect all the people who spent their money, that earned working hard, to purchase your digital products.
EA_Leeuw
Community Manager
2 years ago
Hi @el_arantis,

I appreciate your post.

Most of the points you've made seem to pertain to feedback for the EA app rather than actual technical problems that need fixing.

This includes suggestions such as the ability to change the installation folder for the EA app, being able to view a key for a specific game (though it's worth noting this was also not always available for games on Origin, only certain ones), the option to hide games, and the observation that the game tile of BF3 appears different in the EA app compared to Origin, despite being the same version. These feedback points are already topics of discussion on this forum and can be located using the search feature here. You're welcome to join these discussions.

In its early stages, the EA app didn't offer all EA games that were accessible on Origin, which is why Origin for Windows remained in use until all EA games were moved to the EA app. There was also a message/warning in the EA app that mentioned this.

Regrettably, there can be instances where specific games or DLCs vanish from the EA app library, as per some reports. This is often due to logging into the incorrect EA account on the EA app. However, we are currently monitoring and investigating two threads related to this issue, and I will provide the links below.

Previously Owned Games/DLCs Missing from EA app Library Since Nov. 15, 2023

Newly Purchased Games/DLCs Not Showing in EA app Library Since Nov. 24, 2023

I hope this provides some clarity.

Forum Discussion

Filter, Hide or Remove Games From Library

95 Replies

About EA app Feedback

Recent Discussions

GOG integration

Fc 24 crossbar problem

No Family sharing option is some SICK kind of joke.

čeština

EA App Offline access