Help with Banned account
My account was banned for no reason given. I have no way to reach out to EA to get an answer. How do you run your company like this
Forum Discussion
11 Replies
EA_AljoCommunity Manager
Hi there, @Apex-Daring
We can't help with banned accounts over Answers HQ. For more information, as well as instructions for submitting a dispute, please see the article here. Thank you.
- @EA_Aljo There is no place for me to email It says click the email and its not there!!
It just runs me a round in a circle - @EA_Aljo It is not letting me dispute my ban This is crazy
- EA_Aljo
Are you on a mobile device? If so, use a Chrome browser and set it to desktop mode. If you're on a PC, again, use a Chrome browser, but use incognito mode.
- @EA_Aljo Yea still nothing This is the worst UI - There is nothing for me to do after I click dispute. I know this is not on you and I think you for trying to help but this is just crazy. My EA account gets banned for a reason they do not give me?
- EA_Aljo
Can you get me a screenshot of what you're seeing?
This is what I see - There is nothing that says submit nothing that lets me send an email
- @EA_Aljo Nope it just sends me back around to the pages I have sent over to you. there is nowear that I can see that allows me to send a claim or an email to send my info to. just telles me to click contact us but nothing comes up. Got to my cases start a new case -- back to the page I sent. ban history back to the page I sent.
- EA_Aljo
Do you happen to have another account you can try? Also, have you tried multiple devices or just the one you're on?
