Forum Discussion

quinnegles's avatar
3 years ago
Solved

Permanently delete/remove games from account

Hi, i dont know if this is the right place but i wanted to make a request. I want to be able to permanently remove games from my account like you can do on steam. 

  • EA_Aljo's avatar
    EA_Aljo
    3 years ago

    @quinnegles 

    Thanks for the feedback on this. Hopefully, it's a feature we'll be able to add some day.

7 Replies

  • EA_Aljo's avatar
    EA_Aljo
    Icon for Community Manager rankCommunity Manager
    3 years ago

    Hi there, @quinnegles 

    You should be able to hide games from your account, but there isn't a way to delete them without deleting the entire account. Would hiding them work for you?

  • Hi,

    Hiding games unfortunately doesn't achieve what im after but thanks for the response 

  • EA_Aljo's avatar
    EA_Aljo
    Icon for Community Manager rankCommunity Manager
    3 years ago

    @quinnegles 

    You can try contacting an advisor to see if anything else can be done. To do that, message @EAHelp through Twitter or open a case with a live support advisor here: https://help.ea.com/help/faq/using-ea-help. You can also go to facebook.com/eahelphub to get in touch with support. They'll look into this for you. Thanks!

  • I already contacted them and they said it cant be done as of now but to suggest it in the forums. I just want it out there that this is a feature thats been requested and hopefully it will be implemented.

  • EA_Aljo's avatar
    EA_Aljo
    Icon for Community Manager rankCommunity Manager
    3 years ago

    @quinnegles 

    Thanks for the feedback on this. Hopefully, it's a feature we'll be able to add some day.

  • Hye @EA_Aljo ,
    How can you hide games from your account?
    As the EA Desktop App has replaced the Origin app, I cannot find any option to hide games from my account. 
    I have a couple of games I would like to remove from 'My Collection' as they are either just expired alphas/betas or time-trials I have no need to play again. 

    Could you guide me how to achieve this? 

    Thank you!

  • EA_Aljo's avatar
    EA_Aljo
    Icon for Community Manager rankCommunity Manager
    3 years ago

    @RukaziSintakumo 

    Unfortunately, it looks like this feature hasn't carried over from Origin. Apologies for the misinformation. 

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