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hotrod7pLV's avatar
hotrod7pLV
Rising Newcomer
4 hours ago

Renewed for wrong amount

my membership ends in sept 2026,,they just saiud i had to renew,,i renewed for 3 months they took 39.00 out of my accountD7p bank..for a year..it really wasnt due.why  r u ripping mee ofg.. i been a member for 20 years..and they didnt give me gems either for renewing ..rip off oll never tell anyone to join this site..i had 2 sisters and friends from work join here  ,,,n ot anymore..plos i know u dont give a <removed>

 

[CM - Edited title for clarity, removed personal info]

1 Reply

  • EA_Mako's avatar
    EA_Mako
    Icon for Community Manager rankCommunity Manager
    4 hours ago

    Hey hotrod7pLV​,

    It sounds like this was for a Club Pogo subscription and not something like an EA Play subscription, is that right?

    You can use the links below to make changes to either subscription, as needed.

    How to cancel an EA Play membership
    Canceling a Club Pogo subscription

    We're not able to make changes to your account or subscription via the forums, however if you've already been charged for an incorrect amount, please contact support directly so they can take a look at the purchase and see what other options are available to help clear this up. 

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