Use a different app

Don't buy games from EA, Its not worth it. The Launcher is clunky and breaks all the time. It requires constant fixing and updates every other time you open and it doesn't have a real offline mode so you have to be connected to the internet and deal with the updates to play. It is just not worth the time and effort. If you can buy the game from a different place, even if its a bit more expensive, just do it.