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Rialike's avatar
Rialike
Rising Traveler
10 months ago
Solved

Why does the EA app not have a Gift option?

I really miss the option to purchase games as a gift in EA App. It was in Origin earlier and it's a shame it's missing in EA App. It was so nice to receive and give games to friends. Is there a possi...
  • EA_Leeuw's avatar
    EA_Leeuw
    2 years ago
    Hi @Ancheelah,

    Origin for Windows is no longer available and is no longer supported. The EA app for Windows is indeed your go-to platform for PC EA games.

    Unfortunately, at the moment, a Gifting feature is not available in the EA app. However, we appreciate your feedback about this matter.
gibson20008's avatar
gibson20008
3 years ago

I want to buy my friend a gift on the EA app but I'm not sure how to do this or if it's even possible HELP!!!

EA_Darko's avatar
EA_Darko
Icon for Community Manager rankCommunity Manager
3 years ago

Hey @gibson20008 it's not possible to buy a gift for someone on the EA app but you can till do so through Origin and it would be playable on the EA app.


Darko 

  • CAGoodbred's avatar
    CAGoodbred
    3 years ago

    I cant download Origin- it keeps defaulting to the EA App. Is this really the only solution? If so my Christmas gift plans are destroyed.

      • kittycatm3w's avatar
        kittycatm3w
        2 years ago

        Thank you for the link, but the EA app overrides the Reinstalled Origin. I haven't been impressed with the new EA. With Origin, I'd often gift packs and kits to my daughter and now it's extremely frustrating as her birthday is right around the corner. 

  • DellaLuna48's avatar
    DellaLuna48
    Seasoned Vanguard
    3 years ago

    Purchasing a gift through Origin doesn't seem to work if the person is on the EA App. I just tried for a friend of mine, but Origin can't find her user id anymore. I suppose once you switch to the EA App, your id is deleted from Origin?

    I ended up getting a gift card as suggested, but I'm just gonna say, it's a bit scammy. I just wanted to get her the latest two Sims kits ($10), but the minimum amount I can purchase a gift card for is $15. I really hope that's not the direction EA is going, where gift cards will be the only way.

  • makoto99's avatar
    makoto99
    2 years ago
    For anyone reading this thread after Mar 2023, reinstalling Origin no longer seems to be an option. About 2-3 seconds after you install, you get a non-dismissable modal window in the app that forces you to upgrade to EA Desktop.

    Not maintaining feature parity between Origin and the EA App seems like a really strange (and poor) design decision.
    • EA_Leeuw's avatar
      EA_Leeuw
      Icon for Community Manager rankCommunity Manager
      2 years ago
      Hey @makoto99,

      Thanks for sharing this feedback with us.
    • ResidentZ0mbie's avatar
      ResidentZ0mbie
      2 years ago

      I agree, this feature should be brought back for the EA App, I used it all the time on Origin.

    • Shizu9no1's avatar
      Shizu9no1
      New Veteran
      2 years ago

      @makoto99 

      I think I found a workaround to the EA App's lack of functionality regarding gifting.

      In order to give the Growing Together pack as a gift to my friend, I went to Amazon where I bought the expansion pack as a "PC Online Gaming Code."

      After purchase, I checked the email from Amazon which contained the product code.
      Next, I messaged the product code to my friend who can now launch the EA then go "Library" then "Redeem Code" to download the pack into their library.

      If I don't report back, it means that my friend was able to receive their gift (that is, redeem their product code) without a problem.

      It would be so much easier if the EA App supported gifting, though. 

  • Shizu9no1's avatar
    Shizu9no1
    New Veteran
    2 years ago

    @EA_Leeuw 
    My dear friend had more or less stopped playingTS4 but, after months, is finally feeling the urge to start simming again.

    In celebration, I offered to gift them an expansion pack and offered to gift them one of the two latest expansion packs.

    After that, they spent around a week considering which one they wanted by watching videos and reading articles.

    Imagine my utter horror when I discovered earlier today that we cannot gift packs via the EA App.

    And now I must also disappoint my friend by informing them that their anticipated pack won't be in their Library today.

    It's beyond embarrassing!

    I don't understand why the EA App fails to support such a popular feature!  Please bring it back!  Please!!!

  • Magekind's avatar
    Magekind
    7 months ago

    I was really hoping to get my fiancee a copy of ME3 2012 because it has the multi-player that I love, but apparently it's no longer possible on the EA app. Are there any plans to rectify this?

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