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  • EA_cuervo's avatar
    EA_cuervo
    Icon for Community Manager rankCommunity Manager
    8 days ago

    Hi there,

    To contact EA Help Support, go to https://help.ea.com/en/help-home/:

    1. Log in to your EA Account.
    2. Select the topic that best describes your issue. If an advisor can help, a contact option will be available under your help topic.
    3. Select Chat with us or Start chat.
    4. Fill in the contact form with your:
      • first name
      • last name
      • e-mail
      • platform
      • subject (a short description of your issue)
      • attachments (e.g. screenshots, documents, links).
    5. Select Send.
    6. A chat window will open when you’re transferred to an advisor.

     

    Let us know if you have any further questions,

     

  • EA_cuervo's avatar
    EA_cuervo
    Icon for Community Manager rankCommunity Manager
    8 days ago

    If you can't access the chat with us option, please try changing the subject or contacting support while logged out. Alternatively, you can also try signing in with a different email address.

    Since we can't assist you with account-related issues in the forums and we don't have specific boards for this type of discussion, we will need to block this thread for further replies. 

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