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Nex26's avatar
Nex26
5 years ago

An error on our end caused your launch to fail

When trying to launch Battlefield V Year 2 edition I just get the message "Your game failed to launch, an error on our end caused your launch to fail". This has been happening for a week now. I am o...
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EA_Atic's avatar
EA_Atic
Icon for DICE Team rankDICE Team
5 years ago
@Nex26 You can disable EA's service in the clean boot as its only related to starting the PC all systems will start up when starting the program.

What anti virus/firewall are you using and have you tried to disable it and do you have onedrive running?

/Atic
Nex26's avatar
Nex26
5 years ago

@EA_Atic If I try to start the EA app whilst the EA service is disabled I just get an error saying "the service failed to start" and the app won't boot.

Also I am only using windows default anti virus/firewall (I have tried disabling it) which didn't help. Also I don't use OneDrive and I checked to make sure it isn't running.

If it is any help:

Star Wars Battlefront 2 

The Sims 4

Dungeon Keeper Gold

Star Wars Squadrons

All launch fine via the EA app as do 50+ other games via the Xbox Game Pass Launcher.

  • EA_Atic's avatar
    EA_Atic
    Icon for DICE Team rankDICE Team
    5 years ago
    @Nex26 if you put EA services as disabled and restart the PC. Does it stop from starting the app.

    /Atic
    • Nex26's avatar
      Nex26
      5 years ago

      @EA_Atic Yeah, the EA Desktop app will not start at all. I have included a screen capture of the message I get. (I have waited 30+ minutes, waiting doesn't help).

      • Nex26's avatar
        Nex26
        5 years ago

        @EA_Atic Any updates, or just calling it a day and it's never getting fixed?

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