[ATTENTION] Ban appeals are not working, need human support.

I have been hacked back in mid 2025. While I was streaming, getting ready to try multiplayer for the first time, because I usually play singleplayer games as I find multiplayer games often bad for me directly, and sometimes full of hackers who want to mess around. I recovered my account and discovered it was banned. It said nothing about my ban for several months. Now, I just found it was broken due to "Account Takeover". I sent appeal after appeal, my ban was never removed and AI didn't give a crap and never lifted my I account.

I then contacted corporate's phone number and was instantly HUNG UP before I could explain them any bit. After I did some research several redditers have this exact same issue as me. So... why am I being denied? Do I have to even get my mother involved? Because the more I get frustrated the more I get insanse. I even posted on X calling you out on my situation and left it as is and did not get a response, and then I later discovered my case was closed with no response.

I would kindly ask EA Support to talk to me directly, and take this seriously. I am a streamer and play singleplayer games just to relax and have fun with chat. Please make this easy on me. All I get is AI responses and no human review. This is the same for other companies, and it's getting on my nerves.

Please fix my old account "qm8782games" as it needs to be fixed and recovered fully and reinstated after account recovery. You can email me directly.

Sincerely, NeonKatVT