Can not download Biomutant EA desktop
I pre ordered BIOMUTANT for 3$ in EA desktop and now i can not download it. It shows that i own this game, but won t let me download it. What is the problem?
Forum Discussion
EA_Blueberry
Community Manager
Community ManagerHey, everyone.
Thank you for purchasing Biomutant on Origin and we apologize for the error you're getting here at launch. Good news is that the team is aware of this and looking into it. At this moment, our Support staff is equipped to help fix this for you. Please reach out to our EA Support team through these options below in order for them to pull up your account and correct this in our end. Within a few minutes you'll be ready to go for Biomutant.
Thank you for alerting us about this on the forums!
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https://twitter.com/EAHelp
Live-Support
@EA_Blueberry ok, will be waiting for a fix. Otherwise, i want a refund.
- @Qsuferer So from EA Desktop I had the game being on downloading forever without showing a download speed and actually never downloading anything. I could not get the game to work so I cliccked on the "need assistance with download" link https://help.ea.com/en/help/faq/clear-cache-to-fix-problems-with-your-games/
I cleared the cache of the app as they say and the download started and went through. You might want to try it before giving up, it's really fast!tried clearing cache but still doesn't work
Dont work for me
- @KujitoLmao Good Job,that did the trick for me thx.
1st BAD SUPPORT not to solve this with first shot :P
2nd BAD APP I installed 3 other games and looked for a similar bug, all worked fine. Why is this app not cleaning cache itself?
anyway good job thx.
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