With recent growing together sims 4 shenanigans, I got the purchase cancelled in hopes of being able to try to re-purchase as instructed by someone from customer support. It's still prompting me to download on the app as if I own it, when I don't. Does anyone know what to do?
Community ManagerHey @Shalinado for issues such as this you will need to speak with one of our phone or chat support advisers who will be able to advise you further.
You can contact our live support at help.ea.com.
To speak with a phone or chat adviser:
Click on your product EA app
Then select 'PC
Manage my Account'
Finally, you can choose to begin a chat or call
Darko
