Hello all,
I'm trying to change my name for better visibility in games.
Curently the app isn't allowing me to have twitch/Kasspice_NPC, and I can't see any reason why, as I can't seem to find any rule stating that is prohibiting the user from adding another platform name to their name
Hello EA_Leeuw, I've tried all options on the EA App and on the website as well. Please see pictures from both platforms - https://imgur.com/a/I0wehcD
Community ManagerHi there,
Thanks for taking the time to test this on both the EA app and the website and for sharing the screenshots.
Usernames and account-related changes can’t be reviewed or adjusted via the forums, as we don’t have access to account tools here. To get this looked into properly, you’ll need to reach out directly to the EA Help team, who can check the restriction on your account.
You can contact them here: https://help.ea.com
They’ll be the best team to help you move forward.
