Slow download speed in EA App
Hello, I have a 2 Gbit fiber connection internet, 2000 Mbit/s, which usually downloads games on Steam/Riot at a speed of 230-250 MegaBYTES per second. I installed EA App, ran it as administrator, and can not get it to download faster than 7MB/s (around 60Mbits per second). I tried all the mentioned solutions in other threads,forums, youtube videos, nothing helped. But an even bigger issue is this: The EA App actually throttles my internet connection as soon as it starts downloading. For example, in speed test I will do a test and it will be aforementioned 2000 Mbits/s However, as soon as I start the EA App download of Battlefield 1, my actual internet speed goes all the way down to 60-120 Mbit/s range! I can even start a speed test, it will hover around 2000 mbit, at the same time I start the download process, and in the test the speed falls all the way down. Something is very broken with the EA App because it hijacks the internet speed completely. What is going on?46Views0likes4CommentsNew Account Linking
This technically isn't about the app but this was the closest discussion board I could find for this. I recently bought Xbox game pass and wanted to use the EA Play included with it for some games I've really been wanting to play. I went to link my accounts but couldn't because like 5 years ago I connected an Xbox account that I do not use now and do not have game pass on. I WILL NOT make a new EA account because I already have games on my current account and I am not going to make a new email just to make a new EA account. I'm not asking for anything special, this is a basic ability every other company grants me, and I know EA has done it before, I just want to be able to link another Xbox account. If you can't do that for me, please don't respond.27Views1like0CommentsEC:10005 When i try to open my EA app on Macbook
I first had this problem a few months ago I ended up getting so frustrated that I just stop messing with it. A couple days ago I came back to it and it was working fine. I just purchased $80 worth of packs for the Sims four. Now I’m discovering that while I had the error code before I purchased the packs It is now affecting me being able to have my packs in the game. I have tried troubleshooting. I have completely deleted all traces of the app from my computer and none of that has worked. The only way I can access the EA app is by switching between my personal Wi-Fi and my hotspot on my iPhone then it won’t let me open the EA app. However, in just a few minutes, the game will start functioning without an Internet connection despite me having one. I really don’t like to complain and if I hadn’t purchased the packs, then I would not have but I just spent $80 on this game. And it is very upsetting that I am continually having this problem.18Views0likes0CommentsHow Do You ADD Friends On The EA App?
So, when I type in my friends' EA usernames it just says "No Results." And yes, I am 1000% sure I am spelling their names correctly. And the same situation happens on their end when they type in my EA username. Also, the "Social" tab in each of the EA games we want to play just says to accept invites or manage the friends list use the EA app. We cannot seem to figure out how to add and play with each other, which quite frankly is a real buzzkill and it's making us consider no longer playing EA games all together.30Views1like2CommentsI no longer have access to the email used on this account!
I no longer have access to the email used on this account! and i am getting really angry as time after time EA say they cannot verify that i am the owner of this account due to not making any purchases in the last 12 months which is completely stupid as i have not played on this account due to having zero access to the email so i cannot prove and purchases. ANY HELP IS GREATLY APPRICIATEDSolved47Views0likes1CommentLost serial numbers
Hello everyone, Maybe someone here in the forum can help me, the EA support chat has unfortunately been completely unable to offer a solution to my problem several times. I am confronted with the following situation. I have several physical Battlefield games at home, which I used to play frequently, but haven't done so in recent years due to time constraints. My EA account was linked to an old email address of mine, which I haven't used in recent years. A few years ago, I received an e-mail to this old e-mail address informing me that my e-mail address linked to the EA account had been changed. As I no longer used this email address (I still have access to it), this email went missing. I don't know the new e-mail address and I assume that my EA password was cracked and the e-mail address was changed. The account has since been archived due to inactivity. I am now faced with the situation that I can no longer undo this change as the link in the email no longer works. I would have to activate my account with an e-mail address that does not belong to me. I am now left with a number of EA games that I can no longer use because the link no longer works.31Views0likes3CommentsMy email address is spelled wrong (Can't get into my account)
Not sure where to put this tbh it's probably just a me problem but when I was little I made an account with a wrong email address I spelled it wrong but that account had all my old games my granddad bought me I know the username which is (ShyanneScales) If there is any other information you guys may need for this account I'll try my best to give it but the email is spelled wrong and I cannot get into it. I've had that account since I was little due to my granddad and with my Granddad now passing I tried to get back into it because I wanted to play my old games and reminisce but I cannot for the life of me figure out the email address! The email was supposed to be (removed by CM) but I misspelled. I have no clue where else to ask about all this I probably won't be able to get my account back but I would like to try because it's something I had when my Granddad was alive. Sorry for the inconvenience [Just a heads up that you shouldn't share your email address on a public forum like this - CM]27Views0likes2Comments