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Kunjer's avatar
Kunjer
2 years ago

Contact EA app support

Hi, I see no e-mail address and/or Live Chat option. Have they totally scrapped support?
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SC3E101's avatar
SC3E101
Rising Ace
2 years ago

@Kunjer  I checked the thread that you have mentioned and you said there was an error when you tried to change the name because the app was being used?

What is causing the app to be in use in the first place?

Kunjer's avatar
Kunjer
2 years ago

Hi,

It's being used by another program. I have to stop the app Services and then it changes, but then the app doesn't load.

It'll be prompt me to update and when a small update box launches, it closes in 4 seconds because it's already updated.

I then have to repair the app in order to login again.

  • SC3E101's avatar
    SC3E101
    Rising Ace
    2 years ago

    @Kunjer  Is there a reason to change the name of the folder? Normally you should not touch anything like that unless there is some issue with it in the first place.

    • Kunjer's avatar
      Kunjer
      2 years ago

      Personal preference.

      Is that the default name? Games?

      • SC3E101's avatar
        SC3E101
        Rising Ace
        2 years ago

        @Kunjer  Probable and since you are getting errors every time you try and change something with it I suggest you don't touch it at all. Just my opinion.  

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