Forum Discussion
EA_Kent
Community Manager
4 years agoHi again everyone,
Can you try checking one more time to see if the games are in your Collection in the EA App?
Please let me know if you can see them.
Thanks again!
4 years ago
Having the same issue. Game shows in the collection on EA App but is greyed out. When I click on it only option is to buy it even though I redeemed it from Prime Gaming and even bought the Deluxe Edition Upgrade from the store.