EA Account Still Linked to Previous Owner
Hey everyone,
I bought a second-hand Xbox One a few years ago, and I just realized that the previous owner’s EA account is still linked to my EA account. Now, whenever I try to unlink it, EA requires a verification code that gets sent to the old owner’s email.
I managed to find their contact info and sent them a polite email explaining the situation, but I haven’t heard back yet. I don’t want to be stuck with their account permanently, but EA won’t let me remove it without that code.
Has anyone dealt with something similar? Is there any way to get EA to help without access to the original email? I appreciate any advice!
Thanks!
Hi there,
Unfortunately, we don’t currently have a dedicated space for topics like these, and we’re unable to assist with account-related issues via the EA Forums. As a result, we have to close this post for further replies.
If you’re unable to log in to your EA account, forgot your email or password, or believe your account has been compromised, please visit:
For information about account bans, locks, or suspensions, please check:
For questions about how to (un)link your platform account(s) to your EA account, please check:- Linking your platform accounts to your EA Account
or - Unlink your platform accounts from your EA Account
Thanks for understanding, and happy gaming! 🎮- Linking your platform accounts to your EA Account
