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13Keysi11's avatar
13Keysi11
Seasoned Newcomer
1 month ago

EA App goes offline during payment when buying Sims 4 Kits

Hi, when I try to purchase new Kits (or anything) for The Sims 4 in the EA app, the app switches to offline mode during the payment process. First, I get a screen saying that the app can’t connect to...
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Lupo_Nomades's avatar
Lupo_Nomades
Newcomer
25 days ago

Hello, same problem here. I hope you solved your issue on your side and if possible to give some hints D:

  • 13Keysi11's avatar
    13Keysi11
    Seasoned Newcomer
    24 days ago

    Yeah… not solved solved, but I opened the EA Store in a browser and when I clicked on Pay, there was a pop-up window that didn’t open automatically. I had to allow it, and then I was able to proceed to the payment. However, it still doesn’t work for me in the app (So I wasn’t able to purchase the bundle with the 30% discount):(

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