Forum Discussion
22 Replies
- Ancient_Rasppil3 years agoSeasoned Vanguard
Hello,
Excuse me, can you try restarting the app or try closing the app and reopening it?
If I'm wrong, i'm apologize.
Thanks.
me, to i try to start ea app and the screen stay in gray
- @Ancient_Rasppil
I have already attempted that after re-opening same screen Did you tried a App recovery?
Click on the 3 lines in the top left corner (Menu) > Help > App recovery.
- @holger1405 That does not exist on it if you look in the attached photo there is nothing in the top left
- @virusonico2 Try what @holger1405 said. Your problem isnt the same because you have the thing in the top left but i do not
- Ancient_Rasppil3 years agoSeasoned Vanguard
@virusonico2 Hi, have you tried app recovery?
- Ancient_Rasppil3 years agoSeasoned Vanguard
@mightydanp You can try going to your EA desktop folder and running app recovery.
- @Ancient_Rasppil I tried that to i click clear cache after it pops open with same thing on image i provided before
- Ancient_Rasppil3 years agoSeasoned Vanguard
@mightydanp Have you tried opening the app with run as an administrator? By right clicking your EA desktop and looking for run as an administrator?
If I'm wrong, I'm apologize.