I'm having the same problem.
- I have my correct accounts linked;
- The Xbox app on Windows see that I have Game Pass + EA Play;
- I can install EA Play games through the Xbox app;
- When I try to launch the game it opens the EA Desktop app and ask to buy the game;
- The EA Desktop app says "Join EA Play" like if I'm not subscribed.
Any workarounds or a method to skip EA Desktop?
The prints are in Portuguese but is the same as described, game pass says I have EA play, EA desktop say otherwise.
EA SPORTS FC™ TeamHi @ThiagoPDantas,
Are you sure that you are logged in with the correct EA account? Some players get their accounts mixed up and end up logging in with an account that is not linked to their Xbox account.
If you are logged in with the correct account, then please clear the cache of EA Desktop via App Recovery, uninstall it and reinstall EA Desktop through the Xbox app.
@Zeroo_Sp What kind of issue are you having?
so just to be clear, if you have games pass ultimate through microsoft store account, and a different account on xbox app, you cant play games on EA desktop? even though on the xbox app I have the option to "INSTALL" game.... no wonder some people dont even bother with EA games.
