Forum Discussion

DrivingItHome09's avatar
DrivingItHome09
4 years ago
Solved

EA Desktop not opening through Xbox app

ive been having a similar issue - after starting EA desktop from Xbox app (game pass PC) the EA desktop starts, logs in but then the actual client does not show up. App is active on the task bar bu...
discussion
  • EA_Aljo's avatar
    EA_Aljo
    4 years ago

    @DrivingItHome09 

    Thanks for those details. Do you have an anti-virus app running? If so, try disabling it. If that works, you should be able to whitelist the EA Desktop app so your anti-virus doesn't block it.

EA_Aljo's avatar
EA_Aljo
Icon for Community Manager rankCommunity Manager
4 years ago

@DrivingItHome09 

Thanks for those details. Do you have an anti-virus app running? If so, try disabling it. If that works, you should be able to whitelist the EA Desktop app so your anti-virus doesn't block it.

FlyGuy21025861's avatar
FlyGuy21025861
4 years ago

I have the exact same issue. EA Desktop starts correctly with a different EA Account, but not with the one linked to my xbox account. Background services are also working, I can still start & play games by just clicking the exe file, overlay also works. Is there any update on this issue? Also uploaded some log files, if that helps.

(No, I don't have an Antivirus-Scanner running.)

About EA app General Discussion

Got EA app questions? Let's chat here!1,657 PostsLatest Activity: 10 hours ago