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TexasArsenal's avatar
TexasArsenal
4 years ago
Solved

EA Play won't link to Xbox but Xbox shows EA Play as linked

Have Game Pass Ultimate. Using it on PC w/Windows 10 and updated to latest drivers etc. Downloaded and installed EA Play and signed in on both apps.  Xbox Account Settings show a link to EA Play but ...
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  • EA_Jason's avatar
    EA_Jason
    4 years ago

    Hi @TexasArsenal,

    You can make sure that you are logged in with the correct EA account in your account setting on origin.com.

    Under Linked Accounts it should show your Xbox account linked. If is not there, then you might be logged in with a different EA account. You can also check in the EA app if your account shows an EA Play logo next to your username in the top right (just mouse-over your avatar).

EA_Jason's avatar
EA_Jason
Icon for EA SPORTS FC™ Team rankEA SPORTS FC™ Team
4 years ago

Hi @TexasArsenal,

You can make sure that you are logged in with the correct EA account in your account setting on origin.com.

Under Linked Accounts it should show your Xbox account linked. If is not there, then you might be logged in with a different EA account. You can also check in the EA app if your account shows an EA Play logo next to your username in the top right (just mouse-over your avatar).

PalaeoPump's avatar
PalaeoPump
4 years ago

Yeah nah, this doesn't work at all... It's a right pain if I'm going to be honest, especially being forced to download this app, and the origin app, just to play games off the xbox game pass ultimate...

Furthermore, why doesn't the webpage for our EA account show what accounts are currently linked. Because I have signed into both (because somehow I have 2 different EA accounts...? Thanks Microsoft) my EA accounts, and neither states my xbox account is linked. But your app clearly states it is

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