Hey guys, I'm having a trouble and maybe you guys can help me. I can't install EA Desktop, whether by xbox app or .exe file. When I execute the .exe file, it runs on the background and appears on taskmanager, but doesn't open any window. On the most part of the solutions I could find, they tell you to download the .msi file accessed by the .exe file that you download from EA's website and execute it. But it also runs into a problem, it says: "EaBackgroundService Failed to start. Verify that you have sufficient privileges to start windows services." Any clue about what is happening? I have a pc here with a clean windows 11 installation, it is a Dell G3 3590. Already downloaded all the available drivers.

Update: I'm gonna try to install it on windows 10 and than, instead of doing a clean installation of windows 11, I'll upgrade the system, keeping the files.

"EaBackgroundService Failed to start" when installing EA Desktop

13 Replies

RockyMountainem
4 years ago
@daviromerotj I had the same issue but solved it by looking at the file in the download folder, right clicked and found properties(at bottom), then a tab called "compatibility", then I clicked the "Run compatibility troubleshooter", and it ran after a few loading bars.
daviromerotj
4 years ago
@RockyMountainem, did that, but still the same problem. The image has the entire error message.
daviromerotj
4 years ago
Update: I'm gonna try to install it on windows 10 and than, instead of doing a clean installation of windows 11, I'll upgrade the system, keeping the files.
EA_Jason
EA SPORTS FC™ Team
4 years ago
Could you also try running the .exe for the installer as an administrator @daviromerotj?
Mysticxhh
4 years ago
I have the same problem as @daviromerotj i tried to run as an administrator but doesn't appear to run as an administrator what do i have to do
EA_Jason
EA SPORTS FC™ Team
4 years ago
Did you check your task manager and did you end all tasks related to Origin and EA Desktop before trying to install the app @Mysticxhh?
chrisbennett14
4 years ago
Hi did you ever resolve this?
Currently having the same issue
Kubrt0s
4 years ago
Hi did you ever resolve this?
Currently having the same issue
Nikolatrh93
4 years ago
@daviromerotj try to repair Visual C++ in configurations-applications-applications and programs- Visual C++ (all that exist) you put unistall and then you put repair not unistall and that fixed the error and I was able to install the app
Nikolatrh93
4 years ago
@Kubrt0s try to repair Visual C++ in configurations-applications-applications and programs- Visual C++ (all that exist) you put unistall and then you put repair not unistall and that fixed the error and I was able to install the app (i have the same error)