1 year ago
Expansion pack and account issues
My original Sims 4 account was on an old apple ID I no longer use, have access to, nor am I even sure its typed correctly for the log in. I was able to log back into it as I had the password and the ...
- 1 year ago
Hey there @Autumn1106
If you're having troubles with the verification code on your account, that's something the live support team can look into with you- here on AHQ, we aren't able to access your specific account details to help get you logged back in.
You can reach out to live support for more help on this by following the steps here: https://help.ea.com/en/help/faq/using-ea-help/