31 days ago
Expansion pack refund
I bought the cats and dogs pack for Sims 4. It displayed the price for the Indian Rupee instead of Pakistani Rupee, which is my currency. I thought I'd be paying 2200, it deducted 7000+ rupees from my account. There was nothing to indicate which 'rupee' was displayed. Does anyone know what I can do about this?
Hi there @zainab_exe
We're not able to process a refund for you here on the forums, but you can contact the live support team so they can review your billing information and check your refund eligibility on this.
To contact live support for more help, you can submit a request here: https://help.ea.com/en/help/faq/using-ea-help/