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XavierCrysis's avatar
XavierCrysis
Newcomer
6 months ago

Game content removed

I feel scammed, I have the most complete version of Crysis 3 (I actually bought it twice, digital and physical versions) and arbitrarily removed the soundtrack.

Link: https://www.ea.com/ea-pc-game-extras-change
"If you've purchased a non-EA game through Origin that includes game extras, you'll need to download the extras directly to your computer before June 13, 2022 in order to keep them. If you don’t download before June 13, 2022, don’t worry about it. Simply contact us and we’ll provide any purchased content you’d like to download".

Sounds good so far but in the help section, Crysis 3 is no longer in the game list, believe it or not Crysis 3 is listed as non-EA game!, so you can't start the corresponding ticket.

Are we EA users paying some kind of punishment? Steam users still have access to the soundtrack.

Here is link of a proof that I own the game (also file attached): https://prnt.sc/gOJByTzynKlo

I hope for a quick solution.

 

 

 

 

1 Reply

  • EA_Barry's avatar
    EA_Barry
    Icon for Community Manager rankCommunity Manager
    6 months ago

    We cannot help with this directly here on EA Forums.

    Please make contact with an EA Game Advisor for assistance.
     
    Click the following link to get started:
     
    https://help.ea.com/help/faq/using-ea-help/
     
    Thanks.

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