Game license is invalid
Please stop deleting/moving my post and actually help me!!!!! When I try to run The Sims 4 game, I keep getting this message. "The app couldn't read the game's license file, so ...
Forum Discussion
HI, I have contected EA help now 3 or 4 times. this time however I gave them a link to this post in hope that the tech team will see that many of us can not play Sims 4, I have not been able to play Sims 4 for 10 months now And it´s starting to get on my nerves if I am being honest ^^;
I payed good money for a game I cant even play.
(Game licence is invalid) I know I have done everything, I even got a newer PC in hope that it would work but nope.
Now I am really, really, really hoping the tech team sees this, I just want to play tha game ☹️
EA_Leeuw
Community Manager
Community ManagerHi @Salla-9711 @Lyonene,
Sorry to hear you're encountering a "Game license is invalid" error while trying to play The Sims 4 via the EA app.
Could you please submit an EA app Error Reporter ID and share it here in the thread? I can forward it to the team to see if they can identify anything that might be causing the issue.
Thanks!
I've also created numerous reports but I'm assuming everyone died in that department since no one wants to answer 😂. My Error Report ID is 89e5f658-b8fd-4942-b395-42ac28ba4aa9
