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OzMantiz's avatar
OzMantiz
Seasoned Newcomer
1 year ago
Solved

Game Pass Expiry Error

It seems common that EA incorrectly chooses to tell you your game pass has expired. Most of the forum is this issue - or am I imagining the posts here???? EA also immediately tries to make you spend ...
  • EA_Lanna's avatar
    EA_Lanna
    1 year ago

    Update: the Game Pass expiration issue should be fixed. Thank you for bearing with us while we were looking into this. 

    Hi OzMantiz​ and Nedflanderssucka​, 

    Thanks for flagging this. We've received a number of reports about the Game Pass Error issue today and we're actively looking into it. EA_Leeuw​ shared this a few hours ago in our main thread on this:

    Hi everyone,

    Thank you for bringing the issue with the EA app to our attention, where you’re seeing the "Your Game Pass has expired" message despite having an active subscription and properly linked accounts. We’re aware of the problem and are currently working with Microsoft Xbox to determine the cause.

    In the meantime, we recommend refraining from any troubleshooting or making changes to your EA or linked accounts. Please hang tight – we're actively looking into it.

    Thanks.

    You can find the main thread for this issue here: EA app Incorrectly States "Your Game Pass Has Expired" (Mar. 18, 2025)

    You can follow that thread to receive updates about this issue. In the meantime, I'll close this duplicate thread to help keep everything together in the main thread.

    Thank you,

    EA_Lanna

Nedflanderssucka's avatar
Nedflanderssucka
Rising Rookie
1 year ago

How many people was like omg and just renewed EA play without realizing they didn't need to?! A Multi-BILLON (WITH A B) dollar company using Predatory Tactics to make more money?! Wait what?! HEAR ME OUT!

Nothing was done to the app/website in the last day/2 days. NOT A THING, but all the sudden EA thinks your game pass expired.. Weird huh? its almost like, intentionally... For real for something like this to happen (to a MASS amount of PC game pass players) it would have to be. YES I mean EA did this intentionally. I mean its pretty ingenious. Even if you get 10% of the game pass users to "renew" EA play they just made a killing this morning! 

EA has been hush on this whole thing. Not a word, not a post. Hell not even a community manager to come on and say ANYTIHNG.... Predatory Tactics? Oh F yeah they are... 

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