How to force logout on all devices?

Question

My account was hacked. After literal fight with some bot on ea support I got it back, new email, new passowrd, two step verifycation. But someone is still able to play on my account. I tried reaching support, but they're unhelpful bunch of bots. Literally the worst customer service I've ever experienced. I also wanted a rank reset, cause hacker got to diamond, when I'm casual bronze, but heh, EA support 🙂
So I think this person still has login token? No matter what I do, I don't get logged off as well so I assume he's not too, and I'm trying to find a way to logout on all devices.
Please help

ea_shepard · Answer

@say10q&nbsp;If you log into profile.ea.com under the security tab on the left, there is an untrust option. If the account was secured and all info was changed with login verification added, no one else can get in as it would kick them and lock them from being online.It would say something like you have been logged out as you were logged in elsewhere. If they keep logging in, they would still have access to the account which would need to have the extra security measures added.

say10q · Answer

Today I opened EA app, i saw Apex was played today, even tho I didn't open it up. Check match history and explain to me this game from today on octane with 30 kills 🙂 https://apex.tracker.gg/apex/profile/origin/Say10q/overview

Also there are no other trusted devices besides my PC

Forum Discussion

How to force logout on all devices?

2 Replies

About EA app General Discussion

Recent Discussions

"Chat with us" not connecting

Automatically signed up for email notifications

I can't log into my kid's account

INST-14-1603

EA App Linux