Purchased my first game on EA that is battlefield 2024 and i was charged almost 4 times the actual displayed amount.
I want complete refund, plus i want to know if they will only refund me the amount that was displayed or the actual amount that was deducted from my account.
Thanks.
Community ManagerHey @HiTMan_AJNT It is unusual that you can purchase the same game multiple times on one account. Please contact our support team, and they will review your account regarding this.
what i meant to say is i wasnt charged multiple times for the same purchase, rather it was a single transaction that costed 4 times the actual price.
Community ManagerThe game is currently on sale during Black Friday week, but there are two editions available. Could you please check your purchase history to see which edition you purchased?
I purchased Elite edition which costs Rs 950... i just realised that it is INR not PKR, which confused me considering the currency mentioned there was only Rs without any disctinction between PKR(Pakistani Rupee) and INR(Indian Rupee) ... i would like a refund... how can i post a request for it.. it's only been some hours since i purchased the game.
Is there any way that this Elite Edition can be replaced with the Standard Edition ?
Community ManagerRefunds are always returned to the payment method used during the purchase. You can find more information on how to request a refund here on our website.
Community ManagerThe time it takes to process a refund varies depending on the payment method used for the purchase and may take 7 to 10 business days.
