Forum Discussion
Hey JP_Currency,
Sorry to hear someone else had gotten into your account. If you're still able to, please be sure to go through as many of these security steps as possible to help get your account back into your control (or bookmark this for when you regain access).
To recover the account itself, you'll need to get in touch with our live support team, as they'll need to discuss private account details, and that isn't something we can assist with here on the forums. They'll ask a few questions to verify your ownership of the account before working with you to recover it and correct the altered information.
Let us know how it goes, thanks!
I've already done them all.
But only primary account that cannot change (this primary email is not my email.)