Emails not received to Apple’s private email relay addresses
Emails will not be sent to Apple’s private email relay addresses, effectively blocking users from accessing/editing their account details and potentially risking account lock out. For now, when creating a new account, it’s safer to choose another sign up option until EA fixes this. For context, EA currently supports Apple as an identity provider when signing up for an account for the first time. When signing up with Apple, users are given a choice to either share their real email or a private relay address tied to the service’s domain. When opting for the latter, it’s currently observed that emails will not be sent, preventing users from accessing any of their account details due to an identity verification code screen. In the worst case, one may be completely locked out of their account if EA were to ever require verification post account login similar to Battle.net. Looking into this problem more, it appears EA’’s has failed to satisfy Apple’s requirements. According to Apple’s documentation, the emails sent are required to be authenticated and the organization must register its outbound email domains. Otherwise, no emails will be sent to those addresses. Given what’s outlined in the documentation, it’s evident that EA has insufficiently tested the sign up with Apple feature and has failed to properly satisfy its requirements. Please fix this.Removing Billing Information
I'm trying to remove my billing information from one of my EA accounts, but no longer have access to the email. I was wondering how can I remove that payment method even though I know my billing information and the email address still, but I just cannot get into the email address itself.
I have been charged a second time for BF6 phantom edition
EA please tell me how I can sort this. I purchased the phantom edition of BF6 on PC, but the extras wasnt showing. So i clicked on the phantom upgrade thinking this would install the add on and I have been charged another £30 for it when I already paid the full price for the phantom edition. I dont seem to be able to refund the addon, and I have no idea how I can send a message to for help because it seems your website makes it very difficult to find a customer service contact. PLEASE HELP!Bug marche des transfert
bonjour je vous envoie ce message pour avoir un peu plus d’info car j’ai terminer mes défi pour le marché des transfert je voulais aller acheter des joueur et sa me dit que j’ai atteint ma limite de transfert et que je revienne dans 1j et 23h alors que je nais jamais rien achetez sa ma jamais fait sa sur tout les autres fc merci
Newsletter emails are in the wrong language
Probably due to me living in a country with several official languages - Belgium, we have three official languages - I receive my emails in the wrong one. My first language is French, my EA account is in English - same for my game - but I still receive my emails in Dutch. There is no way for me to fix that on the "email preferences" page.
