I have this issue.. myxbox account is linked to some other ea account that is not mine and also has another Xbox account linked to it... I can no longer use chat support as they seem to lock you out.
I can't verify I own that account as it has no personal details in it, it only has a created date of when I tried to link to my own account.
The best I can get is the email address, the other person's Gamertag and year of birth.
I am completely stumped and quite angry about this...
Don't spose anyone has any other suggestions?
EA SPORTS FC™ TeamI have tried everything in this article. The support team will not assist me because i cannot verify that i own someone elses account BECAUSE I DONT!
I cannot unlink the account myself like the other guy in the thread could because the EA account i have been incorrectly linked to is not verified.
The support team won't even allow me to submit a complaint.
I do not even have words for how insane this is.
EA SPORTS FC™ TeamPlease get in touch with our support team for further assistance.
I'd like to bump this thread again as it appears I am also having a similar issue to OP.
I purchased XGP and it appears to have auto linked to a temporary account that I had no control in creating... I wasn't given the option to link to my current / only used Origin EA account and i'm now unable to move my XGP to my own account as EA Desktop states that it was previously linked to "TMPL0UKKY5" and that "EA Accounts can only be linked to one Xbox account in it's lifetime."
Now, I have spoken to support on the issue and have had word from a specialist on EA's side that nothing can be done. At all. Ever.
So now i'm left in a situation where one of the main reasons I even purchased XGP is useless to me as I cannot get the benefits to ANY of the games i've purchased on my Origin EA account the last decade OR even want to play any of the new titles as they aren't linked to my own account...
Even if I did stop the subscription or update my Microsoft Xbox / EA profiles, I'll never be able to link the correct accounts together as in EA's own words... "EA Accounts can only be linked to one Xbox account in it's lifetime."
Is there nothing that can be done at this point? It seem's like a ridiculous oversight on EA's part...
