Forum Discussion

Lukavia2010

2 years ago

Solved

need help with my hacked account

need help with my hacked account @queenbee

discussion

EA_Aljo
2 years ago
Hi there, @Lukavia2010

I'm sorry to say, we're not able to help with hacked accounts over Answers HQ. You can find more information on this in the article here. Also, you're welcome to contact an advisor for assistance. That can be done by following these instructions for opening a case. Thank you.

EA_Aljo

Community Manager

2 years ago

Hi there, @Lukavia2010

I'm sorry to say, we're not able to help with hacked accounts over Answers HQ. You can find more information on this in the article here. Also, you're welcome to contact an advisor for assistance. That can be done by following these instructions for opening a case. Thank you.

bd333333
2 years ago
Hello, I’m having serious trouble with my account. It says I was active in another country and now I can’t login in and says I’m suspended/ banned. I’ve followed all the steps and set a case but I’ve heard nothing back? Is there anything I can do?
- EA_Aljo
  Community Manager
  2 years ago
  Hi there, @bd333333
  
  You'll need to open another case to see if an advisor can help with this. It's not something we can handle over Answers HQ.