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EA_Aljo's avatar
EA_Aljo
Icon for Community Manager rankCommunity Manager
4 years ago

Re: EA account not connecting to my Xbox account. Tried many things; none worked.

Hello, @Fallen1924 

Knowing the previous email is needed in order to unlink the accounts. You'll need to go through some account ownership verification before any changes can be made.

6 Replies

  • onelove0715's avatar
    onelove0715
    3 years ago
    @EA_Aljo Im having the same problem, it says my xbox account is already connected to another EA account. i've had the same account for years. I've deleted all connections to my xbox account to where there is not even EA connected and still getting the same already connected error.
  • EA_Aljo's avatar
    EA_Aljo
    Icon for Community Manager rankCommunity Manager
    3 years ago

    @onelove0715 

    This is something you'll need to contact an advisor for assistance with. Instructions for that can be found here.

  • Kleets85's avatar
    Kleets85
    3 years ago

    I’m having the same issue and it taken 2 days just to even figure out what’s going on.  kinda makes it hard to give a 2 star game on Xbox a chance when I have to jump through hoops to play it.

  • EA_Atic's avatar
    EA_Atic
    Icon for DICE Team rankDICE Team
    3 years ago
    This is on the older side of time, I'm closing this thread to stop it from being necroed.

    If you have any issues with EA app, please make a new topic about your problems and what kind of steps you have tried to solve them.

    /Atic

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