Community ManagerI would like to confirm that the EA app will not open when there is no wifi. I’m currently without wifi and cannot get it or my sims 4 game to run.
Yesterday I switched from origin to EA before going on a trip. I would not have done so if I knew this was going to be an issue.
EA should be explicit in the limitations of its app before forcing it on players, who a) don’t normally play games that require to be online to function b) literally PAID for a game they now cannot play despite the fact that it does not require wifi to function
This exactly. This needs to be fixed. We should not, after 20 years of playing the sims, suddenly have to have internet connection merely to log into the app in order to load a game that doesn't require internet connection to play. This is BS and needs attention now, especially after we were forced out of Origin where we could log into Origin app even while not connected to the internet. When I installed the EA app, the Origin app was automatically removed from my computer and I try to redownload the Origin app, it takes me directly to the EA app download. It is unacceptable for EA to take away access to a game that people have been playing and putting money into for 20 years!!
Can we please get this fixed? I get this is some exec's "solution" to piracy, but this is how you get piracy. Because THIS is how you push people towards pirating your games. When I can't play Sims 4, an offline game I've spent well over a hundred bucks on, because I don't have internet access, you're literally forcing me to go looking for bootleg solution in order to access content I've ALREADY PAID for.
This is INSANE. I'm on a plane? Can't play. My ISP goes down? Can't play. Am on a road trip? Sucks for me, I guess! Meanwhile, pirates are laughing their * off in your face, and mine.
Also fix the fact that I can't be logged in on two places at once. What kind of asinine bs is that? I have a gaming PC, a Macbook Pro, a Steam Deck, and a ROG Ally. I'm logged into my Steam, GOG, and XBOX accounts on all of them (the XBOX account includes two Series X, on top of all that), and literally NONE of them have complained ONCE that I'm already logged in someplace else. But if I so much as open my macbook while Origin's running, well, I'm lucky if I only have to input my credentials on one of them, because sometimes it'll log me out of both.
Y'all really gotta get your ship together.
PS: ROFL at forcing the massive downgrade EA app on PC while keeping the much better Origin on mac.
@Ibn-DragonsNo, for real. I hope they're reading this. I was so flippin' close to buying the brand new horse ranch DLC - SO CLOSE - but then I remembered how yesterday the EA servers went down right as I got off work, and I couldn't play the single player game that I've spent so much money on. It's beyond parody.
But they won't go out of business, and they won't listen to us. As long as they hold the licenses to the sport franchises, they'll be fine. Good thing they lost exclusivity to the Star Wars IP though.
Can we get an update? It's been months and this app is still a huge mess of issues and errors.
I bought Mass Effect through steam. So every time I want to play I have to open your app which asks me to log in through steam which then sends me on a fetch quest of waiting for emails and codes to confirm everything. There's no way for me to set it to remember my linked accounts.
Worst part is that if you take too long to send me the email with the confirmation code, the initial log in process times out and I have to start all over again.
All of that just so I can go online and switch it to offline mode.
When I switch to offline mode it says it cannot connect to servers and it won't even let me use the offline game I have installed on my computer that I paid full price for.
I want to charge you guys for all the data you have stolen from me. You think it's free for me to connect online? Until you resolve the issue you caused with your stupid inane nonsense, I want you to compensate me for everything I have to do to work around your poorly made app. How do I get my money from you thieves?
I tried to toggle off "Usage & Sharing" so you guys can't profit off of my misery, but the option doesn't work. No matter how many times I click it, it just stays toggled on.
So what is it? Are you guys just so incompetent that you can't make an app that isn't designed to accidentally steal data or are you willfully playing ignorant so you can milk us for every penny you can squeeze out of us? Which of those two possibilities is it? Cause there's no other explanation for this series of errors that coincidentally work in favor of keeping me online and "volunteering" my data to you against my will and outrage.
Adding my name to the pile here. It's absurd I now need online validation to play an offline game I purchased through Steam.
Comcast went down for most of today and I couldn't pass the time on the Sims 4 because of this? What?
Just curious on if there's a projected fix/update? With the recent storms sweeping the country and leaving many without power, internet or even both for days on end it's a bit saddening to finally get back to our devices without being able to play EA hosted games offline.
@EA_Leeuw wrote:
Hey @Sentry11313,
Hmm, yeah it does look like that is the only way to make the EA app work in offline mode at the moment. I will pass on the feedback.
I wanted to play Battlefront 2's campaign.. I haven't touched it yet and thought it might be a nice way to spend the next few days I have without internet. Since I can't open EA's App in Offline mode, I can't play any of EA's games. Other game launchers have this feature so I was quite surprised to see that EA didn't.
Just adding my two-cents of dismay to this 2-year list (longer with other threads, I'm sure).
I understand that EA gives no care about this topic. I remain optimistic that one day they will change it.
But, including other gripes (which do not fit into this thread), I have to say I am super disappointed in EA as a company.
This issue in particular is insane to deal with for those with storms or other issues out of their hands. I, myself, am currently living in a trailer. A metal box, with no means of really going anywhere to fix my problem. I have unlimited data on my phone, which is more than some people have. Being in a trailer though, I already get very minimal data connection. Now, no, this is not an issue on EA's behalf. So, I thankfully can throw a hotspot on and use my super slow connection to get EA to open just to set it to offline mode (which is a hassle, but it is doable for my situation).
HOWEVER: I want the EA app to remain in offline mode, since I currently am required to download an update to the app even though I only want to go offline. I literally cannot set the app to offline mode because it immediately tells me I need to update the app.
Which is taking an agonizingly long time to complete, just so I can set the app to offline mode to play The Sims 4.
"This update is required for the EA app to remain in online mode." Cool, I don't want to be in online mode right now, but you give me no choice.
All this to say: Requiring someone to go online in the app (and in my case force a download I can barely handle, that I won't even use for its online functionalities right now) just to go offline is absolutely bonkers. It's 2024. Come on.
But this is EA, I'm not surprised at this point.
Crazy that this company (EA) has still not found a way to allow people to play games offline without first having to go online. One would think if one already had an internet connection there would be no need to go offline. 😮
I am also baffled at the present state of the EA app. Ran into this issue yet again today.
I don't believe I will be buying from the EA app going forward until this issue is resolved.
The very idea that I "must" have internet to play a game downloaded to my PC is asinine.
Just want to add my voice to this.
There really should be a simple, intuitive way to play purchased games offline. Absolutely for single player games.
I know EA are, or did consider this. Are they still considering, planning implemetation?
Is it going to happen in future?
Is it shelved and not likely to ever happen?
A clear answer from EA, either way, (as of October 2024) would be appreciated, even if the answer is, no, not going happen.
P.S. Previous answers have been posted and are clear and appreciated. Would like an update even if nothing changed. We
players don't know going forward.
