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Re: Why does the EA app display "Games have been removed from your library"?

This too has happened to me as well.

12 Replies

  • Tmpst's avatar
    Tmpst
    12 months ago

    Same here, wtf?

    "You removed this game from your library." No, I did not…

  • finally wanted to get around to playing Titainfall 2, guess I can't play it! 

    I can't believe so many other people are having this problem and "clear your cache" is the only thing these inept people at EA can come up with as a "fix" 

  • Ea app says that all my games was removed from the library.
    I dont use DNS or somethings.
    I just login to ea on steamdeck

  • 09gv7wsyv8jx's avatar
    09gv7wsyv8jx
    Seasoned Newcomer
    10 months ago

    It seems that the products in my library have been removed. I cannot open any of my games. Please help.

  • 09gv7wsyv8jx's avatar
    09gv7wsyv8jx
    Seasoned Newcomer
    10 months ago

    FC 24 seems to have been removed from my library. Although the game is on the website, it seems to have been removed from the EA app as well. Can you help?

  • 170931's avatar
    170931
    10 months ago

    I cant see my games in my library. my ea app is broken help me

    my screen is like that

  • Hello,

    I recently re-downloded the EA app (I used it as Origin a few years ago). I had Dragon Age 2 and Dragon Age: Inquisition with all DLCs, and paid for all of it. Now that I've re-downloaded the EAP app, it says that both games and all of the DLC have been "removed for an unlisted reason." What is going on? Where are my purchased games? I can't even figure out how to contact EA Help, and the chat tool bugs out for me. Have I lost these purchases for some random reason? What do I do?

  • talenetx's avatar
    talenetx
    10 months ago

    I have paid literally thousands of dollars for my Sims4 and all of the expansion packs, stuff packs, kits, game packs (you get the picture). To log in and have all of that removed from my library with some cryptic note to the effect that I have canceled my EA Pro subscription is utterly infuriating.  I purchased 80% of that content before EA Pro existed and the rest of it I PURCHASED separately from EA Pro.  I will never re-subscribe to EA Pro. If you continue to attempt to extort me by clearing out my library every few months, I'm just going to go to court, or arbitration or whatever ridiculous method you have for resolving conflicts in your no-doubt scintillating terms of use document.

  • arndems's avatar
    arndems
    9 months ago

    I just opened ea app in a long time and saw that two games are removed from my account in June 17, 2024 with a notifaction saying they are removed for an unlisted reason. The games are "F1 22" and "SPORE".

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