Forum Discussion
56 Replies
- EA_Leeuw3 years ago
Community Manager
Hey @politieke,
The EA app does actually support Offline Mode.
Are you experiencing issues putting the EA app in offline mode? How does one put EA in offline mode?
- EA_Leeuw3 years ago
Community Manager
@odettesmom, open the EA app > click in the top-left menu (the three horizontal lines) > "Go offline". 🙂 I'm having a similar issue, but that won't really solve it. I can't access the app if my internet is down. So I can't put it in offline mod, because I can't sign in/get it load at all if I'm not connected to the internet. At the same time, my internet isn't always down and I prefer to play online for access to the gallery. So, is there a way to access the game if I'm not connected to the internet but I didn't turn on offline mod the last time I played.
I know I used to be able to open and play the game even if I couldn't get connected to the internet when I was still using Origin. But ever since I moved to the EA app, I can't access the game even though it's downloaded on my computer, if the internet is down. It's really frustrating. The main reason I play Sims is because it's a fun game that DOESN'T require the internet. If I have to be connected just to load, then it's not really any different than any other game anymore.
So you’re telling us that you have to go online to switch to offline mode?
That’s completely useless to those of us who are even asking if it’s possible to go offline mode, when majority, if not all, of those asking this question does so at a time when our internet is down.
You can’t even access settings for the EA app without the internet, the only options you have is to close, minimise, or restart the app which does absolutely nothing because as stated, we don’t have internet access at the time.
Having the same issues as the above two (replies #5 and #6). I had to take a trip by bus...it gave me the "EA is offline" error rubbish. What an absolutely despicable move. I had logged in with "keep me logged in" at home before leaving and everything. This is a huge disappointment. What is the purpose in keeping people who purchase the game from being able to play if they don't have internet actively? What a disaster...I have been playing The Sims since Maxis. I am beyond disappointed.
- dcwestby3 years agoSeasoned Hotshot
I've had this issue with Origin, but at least Origin was far more stable.
In another place, I've laid out what really needs to change...
Someone at EA, likely a manager or supervisor, needs to change their mindset and realize that most people Don't want to play online and respect their choice to do so.
I'm just glad that for the most part, I can ignore the EApp "crashes" and keep playing... Would be good if they simply REVERTED TO PREVIOUS UPDATE that was stable...
As it is, the current version of this App makes me not want to play.
So please fix.
- GlacierSnowGhost3 years agoSeasoned Ace
I find the offline feature of the EA app much more frustrating and unreliable than it was with Origin. Playing offline without having to connect in order to go into offline mode is extremely important to me because, after a patch update, I wait until all the mods I use have been updated, before going online to install the patch. During this waiting period, if I cannot play without going online, then I cannot play at all until I am ready to update, because I cannot risk the game forcing me to update before I am ready to update.
I am finding that the game will stay in offline mode for a while, but then randomly decides it can't be and I have to go back online to put it back in offline mode. Origin never did this to me ever.
Once the "go offline" mode is set, it should stay that way. The game should be able to open while the computer is disconnected from the internet, as it could with Origin. Players should not have to repeatedly go online to put it in offline mode.
- @EA_Leeuw can't put it in offline mode when internet is down.
This was a very BIG GLITCH in beta that was never fixed. Hence why many of us stayed with the Origin app It really is unacceptable that there's no way to play this almost-entirely-offline single-player game which is entirely downloaded onto my computer without using the internet to log in first. I bought The Sims 4 years ago because I remember playing 3 on trips when I—like many potential customers—had no internet access. I have enjoyed playing offline for those years, but I can't do that anymore because logging in requires internet access (even though my computer is supposed to KEEP me logged in). I can't imagine how tempting it must be now for people with limited internet access to just pirate the game so they can play it locally.
This needs to be fixed.
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