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FifaIsScripted2's avatar
3 years ago
Solved

Refund

I also want all my money back I spent on packs please. 

  • Hi @FifaIsScripted23

    Points and coins would be in-game currencies. In-game currencies are listed under the heading 'What can't I get a refund on?' in the EA Help article: "How to get a refund for EA games". I'll share the quote below: 


    @EA_Help wrote:

    What's refundable?

    You may return eligible EA full game downloads (PC or Mac) and participating third-party titles purchased on the EA app or Origin for a full refund.

    What can't I get a refund on? 

    • ...Downloadable content (DLC) and in-game currencies are not refundable if purchased separately.

    The full Great Game Guarantee policy details can be found on ea.com here: https://www.ea.com/legal/great-game-guarantee-terms

    - EA_Lanna

2 Replies

  • EA_Lanna's avatar
    EA_Lanna
    Icon for Community Manager rankCommunity Manager
    3 years ago

    Hi @FifaIsScripted23

    Points and coins would be in-game currencies. In-game currencies are listed under the heading 'What can't I get a refund on?' in the EA Help article: "How to get a refund for EA games". I'll share the quote below: 


    @EA_Help wrote:

    What's refundable?

    You may return eligible EA full game downloads (PC or Mac) and participating third-party titles purchased on the EA app or Origin for a full refund.

    What can't I get a refund on? 

    • ...Downloadable content (DLC) and in-game currencies are not refundable if purchased separately.

    The full Great Game Guarantee policy details can be found on ea.com here: https://www.ea.com/legal/great-game-guarantee-terms

    - EA_Lanna

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